Retail Shop Manager

ABT Supplies (SA) Pty Ltd; Adelaide; Presencial; AUD 70.000 - 90.000; Jornada completa

Descripción de la vacante

ABT Supplies is seeking a proactive Shop Manager in Adelaide to oversee day-to-day retail store operations, lead a small team, manage stock and budgets, and drive sales performance. You will work with management, staff, customers and suppliers to maintain high standards and support growth in a fast-paced environment.

The role requires at least 1 year in retail management, strong leadership and communication skills, and proficiency in retail software and MS Office.

Formación

• A minimum of 1 year of experience in a similar retail management role.
• Proven ability to manage retail store operations and achieve business objectives.
• Strong leadership, team management and staff development skills.
• Excellent communication, interpersonal and customer service skills.
• Strong organisational, problem-solving and multitasking abilities.
• Knowledge of inventory management, stock control and supplier coordination.
• Ability to monitor budgets, sales performance and operational expenses.
• Confident working in a fast-paced and dynamic business environment.
• Proficiency in retail management software and Microsoft Office applications.

Responsabilidades

• Manage and oversee the daily operations of the retail store.
• Lead, supervise, motivate and develop retail staff to achieve sales and operational targets.
• Coordinate staff activities and ensure efficient store operations.
• Maintain high standards of workplace organisation, productivity and customer service.
• Identify staff training needs and support professional development.
• Develop and implement strategies to increase sales, attract new customers and improve customer retention.
• Build and maintain positive relationships with customers, contractors and commercial clients.
• Ensure excellent customer service and promptly resolve customer enquiries and complaints.
• Oversee stock control, inventory levels and product availability.
• Manage store budgets, operating expenses and financial performance.

Conocimientos

Leadership

Staff development

Customer service

Communication

Organisational skills

Inventory management

Budget management

Staff management

Microsoft Office

Retail software

Herramientas

Microsoft Office

Retail management software

Descripción del empleo

As the Shop Manager, you will be responsible for overseeing the day-to-day operations of our retail store, ensuring efficient business processes, effective team management and strong financial and sales performance. You will work closely with senior management, staff, customers and suppliers to maintain high operational standards and support the continued growth of the business. This position requires a proactive and organised individual who can effectively manage staff, inventory, sales, budgets and customer relationships in a fast-paced retail environment.

Key responsibilities

• Manage and oversee the daily operations of the retail store.
• Lead, supervise, motivate and develop retail staff to achieve sales and operational targets.
• Coordinate staff activities and ensure efficient store operations.
• Maintain high standards of workplace organisation, productivity and customer service.
• Identify staff training needs and support professional development.
• Develop and implement strategies to increase sales, attract new customers and improve customer retention.
• Build and maintain positive relationships with customers, contractors and commercial clients.
• Ensure excellent customer service and promptly resolve customer enquiries and complaints.
• Oversee stock control, inventory levels and product availability.
• Manage store budgets, operating expenses and financial performance.

About you

• A minimum of 1 year of experience in a similar retail management role.
• Proven ability to manage retail store operations and achieve business objectives.
• Strong leadership, team management and staff development skills.
• Excellent communication, interpersonal and customer service skills.
• Strong organisational, problem-solving and multitasking abilities.
• Knowledge of inventory management, stock control and supplier coordination.
• Ability to monitor budgets, sales performance and operational expenses.
• Confidence working in a fast-paced and dynamic business environment.
• Proficiency in retail management software and Microsoft Office applications.

About us

ABT Supplies is an Adelaide-based supplier of building materials and construction products, servicing commercial builders, contractors, tradespeople and residential projects. We are committed to providing high-quality building materials that meet Australian standards and the practical demands of construction projects. Our business is built on reliability, industry knowledge, excellent customer service and the timely supply of construction materials. We pride ourselves on delivering practical solutions and building long-term relationships with our customers and suppliers.

A supportive and positive workplace culture.

The opportunity to take responsibility for store operations and contribute to business growth.

The chance to work with a dedicated team in the building materials and construction supplies industry.