Retail Services Lead: Safety, Ops & Contractor Leadership

CBRE Group, Inc.; Sunshine Coast Regional; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Career development

Learning opportunities

Benefits and programs

Discounts

CBRE Cares Foundation

Volunteer days

Networking groups

Job summary

CBRE Group, Inc. on the Sunshine Coast seeks a leader to oversee a high-profile retail asset service delivery team.

You will drive contractor performance, safety and customer outcomes while coordinating with on-site teams and stakeholders to ensure efficient operations and outstanding visitor experiences. Join a global leader in commercial real estate services, with a focus on developing your property management career, a collaborative culture, and a range of benefits designed to support

Qualifications

• Experience in services, facilities or operations management within retail, property or similar.
• Demonstrated contractor and stakeholder management capability.
• Strong understanding of compliance, risk and workplace health and safety practices.
• Experience leading teams and developing employee capability.
• Financial awareness with exposure to budgeting and forecasting activities.
• Excellent communication and relationship-building skills.

Responsibilities

• Assist in the leadership and management of contractor engagements across the asset.
• Develop and maintain collaborative relationships with contractors, retailers and key stakeholders.
• Build strong internal partnerships to support operational objectives.
• Participate in budgeting, forecasting and financial planning activities.
• Complete compliance, governance and reporting requirements accurately and on time.
• Coordinate emergency management follow-up investigations and corrective actions.
• Promote and demonstrate safe work practices across the site.
• Ensure customer outcomes remain a priority across all service delivery activities.
• Review work processes and identify opportunities for continuous improvement.
• Lead the training, development and ongoing coaching of direct reports.
• Monitor team performance and foster a culture of accountability and service excellence.

Skills

Facilities management

Contractor management

Compliance & safety

Team leadership

Budgeting & forecasting

Communication

Job description

CBRE Group, Inc. on the Sunshine Coast seeks a leader to oversee a high-profile retail asset service delivery team.

You will drive contractor performance, safety and customer outcomes while coordinating with on-site teams and stakeholders to ensure efficient operations and outstanding visitor experiences. Join a global leader in commercial real estate services, with a focus on developing your property management career, a collaborative culture, and a range of benefits designed to support