Retail Security Officer: Rapid Response & Safe Store

Certis; Sydney; On-site; AUD 34,000 - 44,000; Full time

Job summary

Certis Security Australia is seeking a Retail Security Officer to be the face of safety in busy Sydney retail environments. You will patrol, monitor activity, and respond to incidents to deter theft and protect customers, staff and assets.

This role requires a valid Security Licence (Classification 1A), current First Aid and CPR, and the ability to obtain an Australian Police Check. You will deliver friendly, professional service while upholding store safety and security standards.

Qualifications

• Must hold Security Licence, Classification 1A (Unarmed Guarding).
• Valid First Aid Certificate with CPR validity.
• Ability to clear an Australian Police Check.
• Strong communication and customer service skills.

Responsibilities

• Conduct routine patrols and security checks
• Maintain a visible security presence to deter theft and anti-social behaviour
• Monitor CCTV and on-site activity, identifying and responding to risks
• Respond to incidents and de-escalate conflicts professionally and safely
• Provide excellent customer service while supporting store operations and safety

Skills

Security Licence

First Aid Certificate

Australian Police Check

Customer service

Communication skills

Observation skills

Job description

Certis Security Australia is seeking a Retail Security Officer to be the face of safety in busy Sydney retail environments. You will patrol, monitor activity, and respond to incidents to deter theft and protect customers, staff and assets.

This role requires a valid Security Licence (Classification 1A), current First Aid and CPR, and the ability to obtain an Australian Police Check. You will deliver friendly, professional service while upholding store safety and security standards.