Retail Security Officer — Customer-Focused, Career Growth

Retail; Sydney; On-site; AUD 30,000 - 36,000; Part time

Job summary

Constant is seeking a Security Officer to support a well known retailer in Tweed Heads. This permanent part-time role aligns with Level 1 of the Security Services Award. Shifts will be discussed during phone screening and may include weekends.

The role focuses on discreetly deterring theft, maintaining a safe shopping environment for staff and customers, and delivering professional service. Applicants must hold a current security licence and First Aid/CPR certifications, and be able to obtain

Qualifications

• Must hold current security licence (state/or territory equivalent).
• Nationally accredited First Aid and CPR certifications.
• Excellent verbal and written communication skills.
• Ability to obtain or maintain additional required checks (RSA, WWC).

Responsibilities

• Provide customer service and safety presence at entry points and payment areas.
• Perform visual surveillance to deter theft and suspicious activity.
• Respond swiftly to incidents and assist staff and customers as needed.
• Adhere to retailer and Constant security protocols and procedures.
• Engage with management and wider security teams as required.
• Complete electronic shift, incident and compliance reports.
• Uphold Constant’s values of Integrity, Community, Collaboration, Excellence and Innovation.

Skills

Verbal communication

Written communication

Customer service

Teamwork

Discretion

Integrity

Safety awareness

Education

Security licence

First Aid and CPR certifications

RSA / Working with Children Check (as applicable)

Job description

Constant is seeking a Security Officer to support a well known retailer in Tweed Heads. This permanent part-time role aligns with Level 1 of the Security Services Award. Shifts will be discussed during phone screening and may include weekends.

The role focuses on discreetly deterring theft, maintaining a safe shopping environment for staff and customers, and delivering professional service. Applicants must hold a current security licence and First Aid/CPR certifications, and be able to obtain