Security Officer - Tweed Heads

MSS Security; Tweed Heads; Sur place; AUD 30 000 - 41 000; Temps partiel

Résumé du poste

MSS Security is seeking a reliable Permanent Part Time Retail Security Officer to join our team at Tweed Mall in Tweed Heads, NSW. You will conduct patrols, act as first point of contact for staff and customers, and maintain a strong visible presence to deter threats and keep the centre safe.

This role suits those with strong customer service skills and a commitment to safety, with rostered shifts including weekends. MSS Security offers a supportive team and ongoing training.

Qualifications

• Must have full Australian working rights.
• NSW Security Licence currently in place.
• Certificate II in Security Operations (or higher).
• Current Driver's Licence and valid First Aid/CPR (or willingness to obtain).

Responsabilités

• Maintain a strong visible security presence to deter theft and protect assets.
• Respond to incidents promptly and escalate when required.
• Provide friendly customer service and directions to customers.
• Observe, document, and report incidents clearly and accurately.
• Conduct internal and external patrols across the centre as required.

Connaissances

Customer service

Patrols

Security presence

Incident reporting

Formation

Certificate II in security operations

NSW Security Licence

Current Driver's Licence

First Aid & CPR certification

Description du poste

As one of Australia's leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au.

About the role

MSS Security is seeking a reliable Permanent Part Time Retail Security Officer to join our team at Tweed Mall (Tweed Heads - NSW). This position is an excellent opportunity for those with strong customer service skills to begin a career in security.
In this role, you will be responsible for conducting internal and external patrols, acting as the first point of contact for retail staff and customers, and providing a strong visible presence to deter and maintain a safe and secure environment.

Duties include but are not limited to:

• Maintain a strong, visible security presence to support retailers with loss prevention, safety, and asset protection.
• Respond rapidly and professionally to security incidents and elevate when needed.
• Provide excellent customer service and directions to customers as required.
• Observe and promptly report incidents, completing clear and accurate documentation.
• Perform routine patrols throughout the centre, both internally and externally, to maintain safety and security.

Requirements

• Full Australian Working Rights
• Current NSW Security Licence
• Certificate II in security operations (Or higher)
• Current Driver's Licence
• Valid First Aid and CPR certificate (or willing to obtain)
• The ability to work a 24*7 rotational roster, including weekends

MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.

We are proud to:

• be certified by the Workplace Gender Equality Agency,
• be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.