Retail Sales Specialist - Customer-Focused & Energetic

Smokemart and GiftBox (SMGB); Albury City; On-site; AUD 42,000 - 54,000; Full time

Job summary

Smokemart and GiftBox in Lavington, NSW is seeking a Sales Assistant to deliver friendly, high-quality service in a fast-paced retail environment. You will engage customers, learn product knowledge, and contribute to a welcoming shopping experience.

Key duties include handling cash and EFTPOS, maintaining store standards and merchandising, supporting stock control and achieving budgets and KPIs, while following WHS and security guidelines. Police check is required if shortlisted.

Qualifications

• Strong customer service mindset and ability to build rapport with shoppers
• Proven cash handling and EFTPOS experience in retail
• Ability to learn product knowledge across pillars of the business
• Maintain store standards, merchandising and presentation
• Commitment to achieving budgets and KPIs

Responsibilities

• Provide high levels of customer service and build rapport with customers
• Handle cash and EFTPOS transactions accurately
• Learn and maintain knowledge across product categories
• Maintain store standards and assist with merchandising and presentation
• Work towards budgets, targets and KPI’s; assist with stock control and quality management
• Follow national legislation, WHS and security guidelines

Skills

Customer service

Cash handling

Product knowledge

Store presentation

Sales targets

Job description

Smokemart and GiftBox in Lavington, NSW is seeking a Sales Assistant to deliver friendly, high-quality service in a fast-paced retail environment. You will engage customers, learn product knowledge, and contribute to a welcoming shopping experience.

Key duties include handling cash and EFTPOS, maintaining store standards and merchandising, supporting stock control and achieving budgets and KPIs, while following WHS and security guidelines. Police check is required if shortlisted.