Retail Sales Enthusiast — Fast-Paced, Growth‑Oriented

Giftbox; Ballarat; Hybrid; AUD 45,000 - 60,000; Full time

Job summary

Smokemart & Gift Box is seeking a Sales Assistant to deliver a high level of customer service in a fast-paced retail environment. You will build rapport with customers, manage cash and EFTPOS transactions, and develop product knowledge across all pillars of the business.

You will contribute to store presentation, assist with merchandising, achieve budgets and KPIs, and support stock control and quality management. A valid Police Check is required if you advance in the interview process.

Qualifications

• Experience in customer service in retail.
• Experience with cash handling and EFTPOS.
• Ability to learn product knowledge quickly.
• Maintain store standards and presentation.
• Meet budgeted targets and KPIs.
• Assist with stock control and quality management.
• Adhere to WHS and security guidelines.

Responsibilities

• Provide high levels of customer service and build rapport with customers.
• Demonstrate sound cash handling and EFTPOS proficiency.
• Learn and maintain solid product knowledge across all pillars of the business.
• Maintain high store standards, assist with merchandising and presentation.
• Work towards budgets, targets and KPI's.
• Assist with stock control and quality management.
• Follow national legislation, WHS and security guidelines.

Skills

Customer service

Cash handling

Product knowledge

Store standards

Merchandising

KPIs

Stock control

WHS and security

Job description

Smokemart & Gift Box is seeking a Sales Assistant to deliver a high level of customer service in a fast-paced retail environment. You will build rapport with customers, manage cash and EFTPOS transactions, and develop product knowledge across all pillars of the business.

You will contribute to store presentation, assist with merchandising, achieve budgets and KPIs, and support stock control and quality management. A valid Police Check is required if you advance in the interview process.