Retail Sales Pro — Energetic & Customer-Focused

Smokemart & GiftBox; Tweed Heads; On-site; AUD 48,000 - 60,000; Full time

Job summary

Smokemart & GiftBox in Tweed Heads is seeking a Sales Assistant to deliver exceptional customer service and create an engaging shopping experience. You will handle cash and EFTPOS, develop product knowledge across pillars, and help maintain store standards and presentation.

Join a fast-paced, sale-driven environment where meeting targets and budgeting are part of the role. This position emphasizes customer focus, a friendly attitude, and adherence to WHS and security guidelines.

Qualifications

• Provide high levels of customer service and build rapport.
• Sound cash handling and EFTPOS.
• Learn and maintain solid product knowledge across pillars of the business.
• Maintain store standards, assist with merchandising and presentation.
• Work towards budgets, targets and KPI’s.
• Assist with stock control and quality management.
• Follow national legislation, WHS and security guidelines.

Responsibilities

• Providing high levels of customer service and building strong rapport.
• Cash handling and EFTPOS operations.
• Learn and maintain solid product knowledge across pillars.
• Maintain store standards, assist with merchandising and presentation.
• Work towards budgets, targets and KPI’s.
• Assist with stock control and quality management.
• Follow national legislation, WHS and security guidelines.

Skills

Customer service

Cash handling

Product knowledge

Store standards

Budget / KPIs

Stock control

WHS / security compliance

Tools

Eftpos system

Job description

Smokemart & GiftBox in Tweed Heads is seeking a Sales Assistant to deliver exceptional customer service and create an engaging shopping experience. You will handle cash and EFTPOS, develop product knowledge across pillars, and help maintain store standards and presentation.

Join a fast-paced, sale-driven environment where meeting targets and budgeting are part of the role. This position emphasizes customer focus, a friendly attitude, and adherence to WHS and security guidelines.