Vibrant Retail Sales Assistant - Customer-First & Targeted

Smokemart Giftbox; Alice Springs; On-site; AUD 32,000 - 40,000; Full time

Job summary

Smokemart & Gift Box in Australia is seeking a Sales Assistant to deliver friendly, efficient service in a busy retail environment. You will engage with customers, handle cash and EFTPOS, and build product knowledge across all pillars of the business.

The role emphasizes achieving targets, maintaining store standards, merchandising, stock control, and adherence to WHS and security guidelines. A police check may be required if you progress to interview.

Qualifications

• Customer service skills with a focus on creating a friendly shopping experience.
• Ability to handle cash transactions accurately and efficiently.
• Familiarity with EFTPOS operations and payment processing.
• Knowledge of merchandising and presentation to maintain store standards.
• Willingness to learn product knowledge across pillars of the business.

Responsibilities

• Providing high levels of customer service and building strong rapport
• Sound Cash Handling and Eftpos
• Learn and maintain solid product knowledge across all pillars of the business
• Maintain high level of store standards, assist with merchandising and presentation
• Work towards budgets, targets and KPI’s
• Assist with stock control and quality management
• Follow national legislation, WHS and security guidelines

Skills

Customer service excellence

Cash handling

Eftpos operations

Merchandising

Product knowledge

Job description

Smokemart & Gift Box in Australia is seeking a Sales Assistant to deliver friendly, efficient service in a busy retail environment. You will engage with customers, handle cash and EFTPOS, and build product knowledge across all pillars of the business.

The role emphasizes achieving targets, maintaining store standards, merchandising, stock control, and adherence to WHS and security guidelines. A police check may be required if you progress to interview.