Retail Sales Specialist

Sydney Tools; Lismore; On-site; AUD 48,000 - 64,000; Full time

Benefits offered by this job

Salary reviews

Product training

Career progression and job security

Job summary

Sydney Tools Pty Ltd in Lismore, NSW is hiring a Retail Sales Specialist to join our store team. You will handle over-the-counter and phone sales, provide product information, and support promotions and displays.

We are looking for candidates with sales or retail experience, a customer-focused mindset, and a willingness to work weekends. Training on power tools and career progression opportunities are offered in a supportive, team-based environment.

Qualifications

• Some form of sales, customer service or retail experience
• Desire to provide quality customer service
• Track record of working to KPI’s and achieving sales targets
• Experience in the construction or industrial trade would be highly advantageous
• Ability to work with and understand tools/power tools
• Energetic and motivated individual looking to work as part of team
• Familiar with basic computer operations

Responsibilities

• Processing over the counter/phone sale transactions
• Provide accurate information about specific products, features and services
• Informing customers about current promotions and special offers
• Dealing with customer queries/complaints and offering solutions
• Manage merchandising and store displays
• Regular training and development to improve power tool knowledge and sales
• Must be available to work 1 day on the weekend every week (11 day fortnight)

Skills

Sales experience

Customer service

KPI targets

Power tools knowledge

Team player

Computer literacy

Industry experience

Job description

• Competitive salary with ongoing salary reviews
• Ongoing supplier product training with market leading brands such as Festool, Milwaukee etc
• Commitment to career progression and ongoing job security
• Full time permanent

Benefits and rewards:

• Competitive salary with ongoing salary reviews
• Ongoing supplier product training with market leading brands such as Festool, Milwaukee etc
• Commitment to career progression and ongoing job security
• Full time permanent

Do you possess the below skills:

• Some form of sales, customer service or retail experience
• Desire to provide quality customer service
• Track record of working to KPI’s and achieving sales targets
• Experience in the construction or industrial trade would be highly advantageous
• Ability to work with and understand tools/power tools
• Energetic and motivated individual looking to work as part of team
• Familiar with basic computer operations

Your daily responsibilities will include:

• Processing over the counter/phone sale transactions
• Provide accurate information about specific products, features and services
• Informing customers about current promotions and special offers
• Dealing with customer queries/complaints and offering solutions
• Manage merchandising and store displays
• Regular training and development to improve power tool knowledge and sales
• Must be available to work 1 day on the weekend every week (11 day fortnight)

Founded in 2001 Sydney Tools is a family owned business spanning across 120+ stores nationally. A market leader in Power Tool sales, Sydney Tools has been identified as a core contributor in providing reliability and uncompromising quality to the trade and construction industry.

Due to our continued success and growth, we are seeking motivated Retail Sales Specialist to join our Store in Lismore, NSW. Reporting to the Store Manager you will be expected to have previous experience in sales or retail position, within a similar or related industry. We are also interested in tradies looking for a break from the tools.

Only applicants with valid working rights in Australia will be considered for this position.