Retail Sales Specialist

Sydney Tools Pty Ltd; Penrith; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Performance-based pay

Full-time permanent position

Training and development

Career progression

Job summary

Sydney Tools in Penrith, NSW is seeking a customer-focused sales team member to support counter and phone transactions, provide product information, and drive promotions.

You will handle queries, maintain in-store displays, and work one weekend day weekly, contributing to a high-energy team with ongoing training and career progression.

Qualifications

• Experience in sales and customer service, preferably in retail.
• Ability to meet sales targets and KPIs.
• Familiarity with tools or power tools is a plus.

Responsibilities

• Process over the counter/phone sale transactions
• Provide accurate product information
• Inform customers about promotions
• Handle customer queries and complaints
• Manage merchandising and store displays
• Able to work one weekend day per week

Skills

Sales

Customer service

Trade experience

KPI targets

Power tools knowledge

Tools

Power tools

Job description

• Processing over the counter/phone sale transactions
• Provide accurate information about specific products, features and services
• Informing customers about current promotions and special offers
• Dealing with customer queries/complaints and offering solutions
• Manage merchandising and store displays
• Able to work 1 weekend day each week.

The Role:

• Processing over the counter/phone sale transactions
• Provide accurate information about specific products, features and services
• Informing customers about current promotions and special offers
• Dealing with customer queries/complaints and offering solutions
• Manage merchandising and store displays
• Able to work 1 weekend day each week.

What You'll Bring to the Team:

• Some form ofsales,customer serviceortrade experience
• Desire to provide quality customer service
• Track record of working to KPI’s and achieving sales targets
• Ability to work with and understandtools/power tools
• Energetic and motivated individual looking to work as part of team
• Familiar with basic computer operations

Benefits and rewards:

• Ongoing performance based pay reviews
• Full-timePermanentposition
• Regulartraining and development
• Career progression and ongoing job security

About Us:

Founded in 2001Sydney Toolsis a family-owned business spanning across 118+ stores nationally. A market leader in Power Tool sales,Sydney Toolshas been identified as a core contributor in providing reliability and uncompromising quality to the trade and construction industry.

Note: Only applicants with valid Australian working rights will be considered.