Retail Sales Specialist

Sydney Tools Pty Ltd; Nowra; On-site; AUD 55,000 - 75,000; Full time

Job summary

Sydney Tools South Nowra is seeking proactive Retail Sales Specialists to join our team. If you have hands-on trade or showroom sales experience and a passion for helping customers, this role could be your next long-term move close to home in Shoalhaven.

Join a national dedicated tool retailer offering training from top suppliers, career advancement, and a supportive indoor environment. You’ll advise DIY and trade customers, build rapport with local tradies, and hit sales targets with quality

Qualifications

• Hands-on experience in a trade, showroom sales, or retail/customer service.
• Proactive and hungry to continuously develop tool knowledge.
• Strong relationship-building with local tradies and customers.
• Ability to meet sales targets and work with a winning team.
• Comfortable using a computer and point-of-sale systems.

Responsibilities

• Understand trade, accessory, and PPE needs and recommend the right gear.
• Build genuine rapport and long-term relationships with customers.
• Assist in driving sales and provide trusted advisory support.

Skills

Customer rapport

Sales targets

Trade experience

Tech-savvy

Tools

POS systems

Computer skills

Job description

Calling all Shoalhaven & South Coast Locals!

Are you a tradie looking to save your body and get off the tools, a showroom salesperson, or a retail superstar looking for a fresh challenge? Sydney Tools South Nowra is on the search for proactive, motivated individuals to join our fantastic team as a RetailSales Specialist.

If you have a strong work ethic, love building genuine rapport, and want a long-term career close to home in the Shoalhaven region, we want to hear from you!

At its core, this role is all about customer connection.

Our DIY and Trade customers come in keen to talk about the tools, and purchase them through you. Your day-to-day involves understanding their trade, accessory, and PPE needs, and recommending the right gear for the job.

You aren't just ringing up sales; you are a trusted advisor building long-term relationships. The more proactive you are in developing your knowledge with tools, the better you will sell!

WHAT WE OFFER

• Transparent Earning Potential: Enjoy a competitive, guaranteed base salary plus highly achievable performance reviews.
• Top Brands & High Traffic: Represent and sell the industry's most reputable brands including Milwaukee, Makita, Fluke, Bosch, Cigweld, Sidchrome, DeWalt, Festool and many more!
• Physical Longevity: Swap the heavy lifting, early starts, and extreme weather for a comfortable indoor environment where your practical trade knowledge is highly respected.
• Extensive Training: You don't need to know every tool inside out on day one. We provide comprehensive, ongoing product and sales training directly from top-tier suppliers.
• Concrete Career Trajectory: We promote from within. See exactly how you can advance your career in a fast-growing national company.

ABOUT YOU

• The Right Background: You have hands-on experience in a trade, showroom sales, or retail/customer service.
• Eager to Learn: You are proactive and hungry to continuously develop your tool knowledge to maximise your sales success.
• Relationship Focus: You are motivated to genuinely connect with customers, build strong rapport, and grow lasting relationships with local tradies.
• Proactive & Driven: You take initiative, are motivated to meet your sales targets, and love contributing to a winning team.
• Tech-Ready: You are comfortable performing essential tasks on a computer and point-of-sale systems.

ABOUT SYDNEY TOOLS

Founded in 2001, Sydney Tools is a family-owned business with 120+ stores across Australia and New Zealand, making us a market leader in power tool sales. We're proud to be recognised as a core contributor, providing reliability and uncompromising quality to our DIY customers and the trade and construction industries across Australia and New Zealand.

Only applicants with valid working rights in Australia will be considered for this position.