Retail Sales Pro — Hybrid, Commission, Discounts

The Good Guys; Brisbane; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Staff discounts

Paid parental leave

Training pathways

Employee Assistance Program

Career development

Wellbeing support

Exclusive benefits app

Job summary

Baby Bunting in Aspley, QLD, is hiring a part-time Retail Sales Assistant to deliver exceptional customer service to new and expectant parents. You’ll guide product choices, demonstrate features, manage stock, and help create a welcoming store experience across rotating rosters including Fridays and Saturdays.

Join a friendly team with flexible shifts, paid parental leave, and perks like staff discounts and career development. Right to work checks apply and training programs are available.

Qualifications

• Experience in delivering great customer service.
• Ability to work in a fast-paced retail environment.
• Capable of handling stock accurately and presenting store well.

Responsibilities

• Engage with customers, understand needs, and provide personalised recommendations.
• Demonstrate product features and benefits to support informed choices.
• Maintain stock accuracy and store presentation.

Skills

Customer service

Stock management

Product knowledge

Communication

Job description

Baby Bunting is Australia's largest nursery speciality retailer, but we’re much more than that. We’re a growing community dedicated to supporting parents through every step of their journey. Our purpose? To share in the joy and provide support through the challenges of raising little ones by empowering parents to make the best choices for their families.

Ready to connect, support, and make a real impact? If you’re passionate about delivering brilliant customer service, creating meaningful in-store experiences, and supporting parents and carers, this is your moment!

Located in the established Aspley retail precinct, this store is surrounded by major retailers, local shops and everyday conveniences, creating a busy and practical environment for staff and customers. It’s easy to access by car with ample parking available, and is also serviced by local bus routes. With Westfield Chermside and a variety of cafés, takeaway spots and restaurants nearby, there are plenty of options for lunch and coffee breaks.

Employment Type

Permanent Part-Time

Multiple Rosters

RSA 1: Friday 10:00am-2:30pm | Saturday 8:30am-5:30pm

RSA 2: Friday 12:00pm-4:00pm | Saturday 11:00am-4:00pm | Sunday 11:00am-4:00pm

About the Role

As a Retail Sales Assistant, you’ll be responsible for delivering exceptional customer service, fostering a positive shopping experience, and supporting new and expectant parents on their journey. We’re looking for someone who is passionate about helping others and thrives in a dynamic retail environment.

Here’s what you’ll be doing:

• Customer Engagement – Connect with and understand the needs of new and expectant parents, providing personalised assistance and product recommendations.
• Product Demonstration – Guide customers through product features and benefits, ensuring they make informed choices.
• Stock Management – Maintain accurate stock levels and ensure the store is well-presented and organised.
• Flexible Scheduling – Work a rotating roster of flexible shifts across weekdays, evenings, and weekends.

About You

• You’re a proactive and approachable individual who thrives in a fast-paced retail environment.
• You have a genuine passion for helping others and delivering exceptional customer service.
• Prior Customer Service Experience.
• Ability to work in a fast-paced environment.
• High Standards in customer service and store presentation.
• Proficient in calming irate customers and resolving issues with empathy and professionalism.

Physical Requirements

Able to lift up to 15kg between floor and shoulder, 10kg above shoulder height. Ability to wear a headset to communicate with the team on the shop floor. Stand and walk for prolonged periods of time.

The Perks & Benefits

• A supportive, friendly team culture that celebrates wins and supports your goals.
• Competitive salary / hourly rate
• Paid parental leave to support you and your family.
• Training pathways to support your growth and career development.
• Employee Assistance Program for your wellbeing.
• Generous team discounts.
• Exclusive access to our Employee Benefits App for you & one loved one – discounts across fuel, groceries, entertainment & much more.

Our Hiring Process

• Get assessed fairly – Your responses are evaluated without bias.
• If successful, you'll be invited to complete pre-employment checks.

Tips for Success

• Use your own words – The best responses are personal and honest.
• Think about your experiences – Provide real examples to support your answers.
• Don’t overthink it! – We want to know what makes you, you. Answer freely and naturally.

Please Note

• Every employer in Australia has the obligation to ensure that employees have the relevant working rights. All successful applicants will need to undergo a Right to Work check.
• Due to the intimate and personal nature of our work, successful applicants will also need to undergo a National Police Criminal History Check.

We use Sapia.ai to help with the first step of screening with our wonderful Talent team reviewing every response and makes all hiring decisions. Any personality insights you receive are just for you and aren’t shared with Baby Bunting or used to decide your suitability.

At Baby Bunting, we’re proud to offer fair and equitable pay under the Enterprise Bargaining Agreement (EBA), providing clarity, consistency, and confidence around pay and conditions. Hourly rates may vary based on age, role, and when shifts are worked, with higher rates available on weekends and public holidays.