Retail Sales Assistant - Energetic, Customer-Driven Growth

Smokemart Giftbox; North Lismore; On-site; AUD 42,000 - 54,000; Full time

Job summary

Smokemart & Gift Box is seeking a Sales Assistant to deliver a high level of customer service in a busy retail environment. You will build rapport with customers, handle cash and EFTPOS, and grow product knowledge across all pillars of the business.

The role involves maintaining store presentation and working towards KPIs and budgets. The successful candidate will thrive in a fast-paced setting, enjoy engaging with customers, and bring a friendly, energetic personality to the team.

Qualifications

• Customer-first mentality with a passion for a fun, authentic shopping experience.
• Ability to work in a busy, sale-driven environment while maintaining a positive demeanour.
• Excellent communication and rapport-building skills.

Responsibilities

• Provide high levels of customer service and build strong rapport with customers.
• Handle cash and EFTPOS accurately.
• Learn and maintain solid product knowledge across all pillars of the business.
• Maintain store standards, assist with merchandising and presentation.
• Work towards budgets, targets and KPIs.
• Assist with stock control and quality management.

Job description

Smokemart & Gift Box is seeking a Sales Assistant to deliver a high level of customer service in a busy retail environment. You will build rapport with customers, handle cash and EFTPOS, and grow product knowledge across all pillars of the business.

The role involves maintaining store presentation and working towards KPIs and budgets. The successful candidate will thrive in a fast-paced setting, enjoy engaging with customers, and bring a friendly, energetic personality to the team.