Retail Sales Associate - Energetic, Customer-First, Growth

Smokemart & GiftBox; Mackay Regional; On-site; AUD 28,000 - 36,000; Full time

Job summary

Smokemart & GiftBox is seeking a Sales Assistant in Mackay, Queensland to deliver exceptional customer experiences. You will handle cash and EFTPOS, learn product knowledge across all departments, and help maintain store standards and merchandising. A fast-paced, friendly environment awaits with opportunities for growth.

The role emphasizes customer-first service, a positive attitude, and teamwork to meet sales targets while adhering to WHS and security guidelines.

Qualifications

• Provide high levels of customer service and build strong rapport.
• Maintain strong product knowledge across all pillars of the business.
• Work within a fast-paced, sales-driven environment.

Responsibilities

• Providing high levels of customer service and building strong rapport
• Sound cash handling and EFTPOS operations
• Learn and maintain solid product knowledge across all pillars of the business
• Maintain high level of store standards, assist with merchandising and presentation
• Work towards budgets, targets and KPI’s
• Assist with stock control and quality management
• Follow national legislation, WHS and security guidelines

Skills

Customer service

Sales mindset

Energetic personality

Job description

Smokemart & GiftBox is seeking a Sales Assistant in Mackay, Queensland to deliver exceptional customer experiences. You will handle cash and EFTPOS, learn product knowledge across all departments, and help maintain store standards and merchandising. A fast-paced, friendly environment awaits with opportunities for growth.

The role emphasizes customer-first service, a positive attitude, and teamwork to meet sales targets while adhering to WHS and security guidelines.