Retail Sales & Customer Care Co-op

Synapse-Its; Gladstone Regional; On-site; AUD 50,000 - 75,000; Full time

Benefits offered by this job

Telstra discounts 30% off services

Parental leave 16 weeks

Telstra Extra Day Off

Add'l leave options

Job summary

Telstra in Gladstone is seeking an energetic Retail Customer Service & Sales Consultant to deliver exceptional in-store customer experiences and guide customers to appropriate Telstra products and services. You will be the go-to tech expert, helping customers stay connected while contributing to a vibrant team environment.

The role emphasizes sales guidance, up-to-date product knowledge, and a friendly, solution-oriented approach to meet KPIs and support store goals.

Qualifications

• Excellent communication and a solution-oriented approach.
• Previous customer-facing experience is a plus.
• Able to meet and exceed sales targets and KPIs.

Responsibilities

• Deliver exceptional customer experiences by helping customers find the right Telstra products and services.
• Be the go-to tech expert, staying up-to-date with gadgets and services.
• Achieve and exceed sales targets and KPIs while keeping customers connected.
• Collaborate with the team to create a welcoming store environment.

Skills

Customer service

Sales

In-store experience

Communication

Job description

Telstra in Gladstone is seeking an energetic Retail Customer Service & Sales Consultant to deliver exceptional in-store customer experiences and guide customers to appropriate Telstra products and services. You will be the go-to tech expert, helping customers stay connected while contributing to a vibrant team environment.

The role emphasizes sales guidance, up-to-date product knowledge, and a friendly, solution-oriented approach to meet KPIs and support store goals.