Retail Sales Consultant – Mobile Phones & Accessories

iPhix Repair Centre; Ryde; On-site; AUD 39,000 - 52,000; Part time

Benefits offered by this job

Product training

Supportive team environment

Flexible hours

Macquarie Centre location

Job summary

iPhix Repair Centre at Macquarie Centre, Sydney, is seeking an experienced Retail Sales Consultant for part-time/casual roles. You will deliver exceptional customer service, proactively recommend accessories, handle repair bookings and payments, and maintain a well-presented store environment.

The ideal candidate has retail or customer-facing experience, strong communication, and the ability to work independently with a proactive attitude.

Qualifications

• Previous retail sales or customer-facing experience.
• Strong sales and communication skills.
• Confident in approaching customers and recommending products.
• Reliable, responsible and detail-oriented.
• Able to work independently and manage daily responsibilities.
• Good problem-solving and proactive attitude.
• Fluent spoken English for customer communication.

Responsibilities

• Deliver excellent customer service and build positive relationships.
• Proactively recommend and sell mobile phone accessories and related products.
• Handle enquiries, repair bookings and collections professionally.
• Identify customer needs and suggest suitable products/services.
• Process sales, payments and POS transactions accurately.
• Maintain stock presentation and store organisation.
• Resolve routine enquiries and issues independently.
• Take ownership of daily tasks and store operations.

Skills

Sales skills

Communication

Independence

Problem solving

Attention to detail

English fluency

Job description

Part-Time / Casual

iPhix Repair Centre | Macquarie Centre, Sydney

About Us

iPhix Repair Centre is an established mobile phone repair and accessories retailer located in Macquarie Centre.

We are seeking an experienced and reliable Retail Sales Consultant to join our team.

The ideal candidate will have a strong retail background, excellent customer service skills and the confidence to work independently. We value people who take responsibility for their work, pay attention to detail and are proactive in helping customers.

Key Responsibilities

• Deliver excellent customer service and build positive customer relationships
• Proactively recommend and sell mobile phone accessories and related products
• Handle customer enquiries, repair bookings and collections professionally
• Identify customer needs and recommend suitable products and services
• Process sales, payments and POS transactions accurately
• Maintain stock presentation, store organisation and daily operations
• Resolve routine customer enquiries and issues independently
• Take ownership of daily tasks and ensure smooth store operations

About You

Essential Requirements:

• Previous experience in retail sales or customer-facing roles
• Strong sales and communication skills
• Confident in approaching customers and recommending products
• Reliable, responsible and attentive to detail
• Able to work independently and manage daily responsibilities
• Good problem-solving skills and a proactive attitude
• Fluent spoken English for customer communication
• Willingness to learn and quickly adapt to store procedures

Highly Regarded:

• Experience in mobile phone retail, telecommunications or electronics sales
• Knowledge of mobile phone accessories and devices
• Previous experience handling repair enquiries or working in a phone repair store
• Experience working independently in a retail environment

Technical repair skills are strong advantage but not essential. Training will be provided on our repair services, products and internal procedures.

What We Offer

• Competitive hourly pay based on experience and capability
• Higher pay considered for candidates with relevant mobile phone or electronics retail experience
• Product and technical knowledge training
• Supportive and friendly team environment
• Stable, ongoing part-time or casual opportunities
• Convenient location at Macquarie Centre

Position Details

Location: Macquarie Centre, Level 4 (near JB Hi-Fi)

Employment Type: Part-Time / Casual

Start Date: ASAP

Working Hours: To be discussed based on availability and business requirements

We are looking for someone who can become a dependable member of our team and confidently take responsibility for daily store operations.