Retail Sales Associate — Elevate Customer Experiences

Smokemart & GiftBox; Mackay Regional; On-site; AUD 45,000 - 55,000; Full time

Job summary

Smokemart & GiftBox in the Mackay regional area is seeking a Sales Assistant who puts customers first and creates a fun, authentic shopping experience. You will provide high levels of customer service, handle cash and EFTPOS, learn product knowledge across all pillars, maintain store standards and assist with merchandising.

You will work toward budgets and KPIs, help with stock control and quality management, and follow WHS and security guidelines.

Qualifications

• Customer service experience and the ability to engage with customers in a busy retail setting.
• Cash handling and EFTPOS accuracy.
• Willingness to learn product knowledge across all pillars of the business.
• Maintaining store standards and assisting with merchandising.

Responsibilities

• Provide high levels of customer service and build rapport.
• Sound cash handling and EFTPOS abilities.
• Learn and maintain solid product knowledge across all pillars of the business.
• Maintain high level store standards, assist with merchandising and presentation.
• Work towards budgets, targets and KPIs.
• Assist with stock control and quality management.
• Follow national legislation, WHS and security guidelines.

Skills

Customer service

Cash handling

Eftpos

Product knowledge

Merchandising

Store standards

Stock control

WHS & security

Police Check

Job description

Smokemart & GiftBox in the Mackay regional area is seeking a Sales Assistant who puts customers first and creates a fun, authentic shopping experience. You will provide high levels of customer service, handle cash and EFTPOS, learn product knowledge across all pillars, maintain store standards and assist with merchandising.

You will work toward budgets and KPIs, help with stock control and quality management, and follow WHS and security guidelines.