Sales Associate

Crocs, Inc.; City of Melbourne; On-site; AUD 32,000 - 42,000; Full time

Job summary

Crocs, Inc. in Melbourne is seeking a Sales Associate to deliver world-class service and educate customers about Crocs products. You will support in-store promotions, events and daily store operations to help the team reach company goals.

The role offers growth potential within a fast-paced retail environment, requiring 18+ years, 1–2 years retail experience, and flexibility for rotating shifts including weekends and public holidays.

Qualifications

• 18+ years old.
• High school certificate preferred.
• 1–2 years of retail experience preferred.
• Fluent in English; other languages are an advantage.
• Able to work on rotating shifts, including nights, Saturdays, Sundays and public holidays.
• Basic computer proficiency and ability to operate a POS system.

Responsibilities

• Deliver outstanding service to customers using the CROCS service model.
• Adhere to asset protection and inventory control procedures.
• Lead by example and support store management to improve KPIs.
• Assist in daily retail operations: POS, stock replenishment, pricing, promotions, loyalty programs, cleanliness.

Skills

Customer service

Retail sales

English fluency

Education

High School Diploma

Tools

POS system

Microsoft Word

Excel

Email

Job description

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.
Overview
As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry’s finest teammates and partners.
What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
  

What You'll Bring to the Table

• Must be 18 years or older
• Senior Secondary School year 12 / High School Certificate preferred
• Minimum 1 to 2 years of working experience, preferably in retail.
• Fluent in English, proficiency of other language(s) will be an advantage
• Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
• Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system
• Desire to succeed in a high growth, fast-paced retail environment
• The work environment and physical demands described here are representative of but not limited to those that an employee will encounter while performing the essential functions of this job.
• Ability to climb and descend ladders carrying merchandise daily
• Ability to lift 15kg or more with assistance daily
  

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.This posting is for an existing vacany and we accept applications on an ongoing basis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.
Title: Sales Associate
Salary or Pay Range: $23.56 - $30.29
The posted pay range reflects geographic market conditions and may vary by location. Compensation will always meet or exceed applicable local minimum wage requirements.
Job Category: Retail