Retail Sales Assistant

Total Tools; Gold Coast City; On-site; AUD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive wages

Ongoing product training

Job summary

Total Tools Burleigh Waters is seeking a Full Time Retail Sales Assistant with a real passion for tools and trades. You will work with a diverse team to deliver outstanding customer service and help customers find the right tools for their needs.

The role emphasizes attention to detail, strong interpersonal skills, and the ability to build lasting relationships with customers. Training and a collaborative team environment are provided.

Qualifications

• Experience in retail or trade environments is preferred.
• Strong customer service focus and interpersonal skills.
• Comfortable with technology and basic computer use.

Responsibilities

• Process sales transactions accurately and efficiently.
• Provide advice and information on products to customers.
• Assist with customer queries and offer solutions.
• Maintain and present store displays to reflect brand standards.
• Process and manage customer orders from initiation to completion.

Skills

Customer service

Sales transactions

Product knowledge

Team player

Tools

POS systems

Job description

Total Tools Burleigh Watersis looking for a Full Time Retail Sales Assistant, who has a real passion for tools & trades. This is an exciting opportunity for you to utilise your current skills and experience within a growing and diverse business.

This position will suit a motivated individual with strong attention to detail and a focus on customer service. Working with a variety of team members and customers, you will have excellent interpersonal skills and the ability to build solid, long-term relationships.

What will you be doing?

• Processing sales transactions
• Providing advice and information on products
• Supporting customer queries and offering solutions
• Maintaining store displays and ensuring a well-presented store
• Processing and maintaining customer orders

Does this sound like you?

• Previous retail and/or trade experience – you might be a retail star, or a tradie looking for a break from the tools
• Has worked with, understands, and has a passion for tools
• Enthusiastic, highly motivated, and a phenomenal teammate
• Dedicated to providing exceptional customer service
• Comfortable with technology – computer literacy is a must
• Available for weekdays, weekends, and some public holiday work

Why work for us?

For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future! We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated.

Our operating model is one that respects and invests in our team and customers. We live by our values- Champion Customers, Results Matter, Better Together, Give a Damn & Back Local Brilliance!

We also offer:

• Competitive wages, with flexible rosters
• Ongoing product training in market leading brands like Bosch, Makita, Milwaukee, and many, many more
• Commitment to ongoing job security, development, and growth

Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit.

Only applicants with valid working rights in Australia will be considered for this position.