Retail Sales Assistant - Fast-Paced, Customer‑First

Smokemart & GiftBox; Warrnambool; On-site; AUD 50,000 - 60,000; Full time

Job summary

Smokemart & GiftBox in Warrnambool is seeking a Sales Assistant to deliver a warm, efficient shopping experience. You will join a team within the Smokemart & GiftBox network, part of the Viva Energy Retail Australia family, focused on customer service, product knowledge and sales targets.

The role suits a team player who thrives in a busy retail setting, with opportunities for internal growth and a supportive culture.

Qualifications

• Customer-first mentality with a passion for a fun shopping experience.
• Proven ability to thrive in a fast-paced, target-driven retail environment.
• Willingness to learn product knowledge across all pillars of the business.

Responsibilities

• Provide high levels of customer service and build rapport.
• Sound cash handling and EFTPOS skills.
• Learn and maintain solid product knowledge across all pillars of the business.
• Maintain high store standards, assist with merchandising and presentation.
• Work towards budgets, targets and KPIs.
• Assist with stock control and quality management.
• Follow national legislation, WHS and security guidelines.

Skills

Customer service

Cash handling

Product knowledge

Merchandising

Team player

Targets & KPIs

Education

High school diploma or equivalent

Job description

Smokemart & GiftBox in Warrnambool is seeking a Sales Assistant to deliver a warm, efficient shopping experience. You will join a team within the Smokemart & GiftBox network, part of the Viva Energy Retail Australia family, focused on customer service, product knowledge and sales targets.

The role suits a team player who thrives in a busy retail setting, with opportunities for internal growth and a supportive culture.