Retail Sales Associate — High-Energy, Customer-First

Smokemart & GiftBox; Bunbury; On-site; AUD 30,000 - 36,000; Part time

Job summary

Smokemart & GiftBox is seeking a Sales Assistant to deliver exceptional customer service in a busy retail setting. You will build rapport with customers, manage cash and EFTPOS, and learn product knowledge across all store pillars.

Join a brand with a supportive culture that values growth, teamwork, and fun. You will contribute to a high-energy, results-driven environment while adhering to store standards and safety guidelines.

Qualifications

• Customer-first mentality with a strong passion for creating a fun, authentic shopping experience.
• Team member thrives in a busy, sale-driven environment and enjoys engaging with customers.
• A happy, friendly and energetic personality with a desire to deliver high quality customer service.
• Valid Police Check required if successful in interview stage.

Responsibilities

• Providing high levels of customer service and building strong rapport with customers.
• Sound cash handling and EFTPOS responsibilities.
• Learn and maintain solid product knowledge across all pillars of the business.
• Maintain high level of store standards, assist with merchandising and presentation.
• Work towards budgets, targets and KPIs.
• Assist with stock control and quality management.
• Follow national legislation, WHS and security guidelines.

Skills

Customer service mindset

Retail experience

Friendly energetic personality

Deliver high quality customer service

Police Check (if interview)

Job description

Smokemart & GiftBox is seeking a Sales Assistant to deliver exceptional customer service in a busy retail setting. You will build rapport with customers, manage cash and EFTPOS, and learn product knowledge across all store pillars.

Join a brand with a supportive culture that values growth, teamwork, and fun. You will contribute to a high-energy, results-driven environment while adhering to store standards and safety guidelines.