Retail Sales Assistant – Fast-Paced, Customer-Driven

Smokemart and GiftBox (SMGB); Atherton; On-site; AUD 42,000 - 52,000; Full time

Job summary

Smokemart and GiftBox Atherton is seeking a Sales Assistant to deliver friendly, customer-first service in a busy retail setting. You’ll build rapport with customers, handle cash and EFTPOS, and develop product knowledge across all pillars of the business.

Join a fast-paced team that values a positive attitude, teamwork, and meeting sales targets. The role requires complying with store standards, stock control, merchandising, and adherence to WHS and national guidelines.

Qualifications

• Customer-first mentality with a friendly, energetic approach.
• Thrives in a fast-paced retail environment and meets sales targets.
• Ability to follow store standards and maintain presentation.
• Police Check may be required if shortlisted after interview.

Responsibilities

• Providing high levels of customer service and building strong rapport
• Sound Cash Handling and EFTPOS
• Learn and maintain solid product knowledge across all pillars of the business
• Maintain high level of store standards, assist with merchandising and presentation
• Work towards budgets, targets and KPI’s
• Assist with stock control and quality management
• Follow national legislation, WHS and security guidelines

Skills

Customer service

Cash handling

POS / EFTPOS knowledge

Product knowledge

Merchandising

Stock control

KPI targets

WHS compliance

Tools

POS system

EFTPOS

Job description

Smokemart and GiftBox Atherton is seeking a Sales Assistant to deliver friendly, customer-first service in a busy retail setting. You’ll build rapport with customers, handle cash and EFTPOS, and develop product knowledge across all pillars of the business.

Join a fast-paced team that values a positive attitude, teamwork, and meeting sales targets. The role requires complying with store standards, stock control, merchandising, and adherence to WHS and national guidelines.