Retail Sales Associate — Customer-First, KPI‑Driven

Smokemart & GiftBox - OTR Group; Atherton; On-site; AUD 48,000 - 57,000; Full time

Job summary

Smokemart & GiftBox Atherton is seeking a Sales Assistant to deliver a friendly, high-energy shopping experience. You will join a busy, service‑driven team focused on customer care and product knowledge across tobacco and gifting categories.

You'll thrive in a fast-paced retail environment, meet sales targets with a positive, energetic attitude, and comply with WHS and security guidelines. A valid Police Check is required if you progress to interview stage.

Qualifications

• Customer service focus
• Fast-paced retail experience desirable
• Energetic and friendly personality
• Polite and professional communication

Responsibilities

• Providing high levels of customer service and building strong rapport
• Sound Cash Handling and EFTPOS
• Learn and maintain solid product knowledge across all pillars of the business
• Maintain high level of store standards, assist with merchandising and presentation
• Work towards budgets, targets and KPI’s
• Assist with stock control and quality management
• Follow national legislation, WHS and security guidelines

Job description

Smokemart & GiftBox Atherton is seeking a Sales Assistant to deliver a friendly, high-energy shopping experience. You will join a busy, service‑driven team focused on customer care and product knowledge across tobacco and gifting categories.

You'll thrive in a fast-paced retail environment, meet sales targets with a positive, energetic attitude, and comply with WHS and security guidelines. A valid Police Check is required if you progress to interview stage.