Retail Sales Assistant

Total Tools; Shellharbour City Council; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Work-life balance

Remuneration & discounts

Leadership development

Brand training

Career growth

Job summary

Total Tools Albion Park & Wollongong is seeking a Full Time Retail Sales Assistant with a genuine passion for sales and customer service. You bring the sales acumen, drive and customer focus; we provide the product training and support to help you succeed in your new role.

This position suits a motivated individual with strong attention to detail and a focus on customer service. You will work with a variety of team members and customers, building solid, long-term relationships and contributing

Qualifications

• Previous sales or customer service experience
• A passion for engaging with customers and achieving results
• Strong communication and relationship-building skills
• A proactive and positive attitude
• Confidence using technology and point-of-sale systems
• A team-focused approach and willingness to learn

Responsibilities

• Building relationships with customers and identifying their needs
• Providing product recommendations and tailored solutions
• Processing sales transactions and customer orders
• Assisting with customer enquiries and follow-up
• Maintaining a clean, organised, and well-presented store
• Working collaboratively with the team to achieve sales goals

Skills

Customer service

Sales

Communication

Relationship-building

Teamwork

POS systems

Tools

POS systems

Job description

Total Tools Albion Park & Wollongongare looking for Full Time Retail Sales Assistants, we're looking for someone with a genuine passion for sales and customer service. You bring the sales acumen, drive and customer focus, we'll provide the product training and support to help you succeed in your new role.

This position will suit a motivated individual with strong attention to detail and a focus on customer service. Working with a variety of team members and customers, you will have excellent interpersonal skills and the ability to build solid, long-term relationships.

Why work for us?

• Work-life balance with no late-night trading and schedules planned in advance
• Competitive remuneration package and generous staff discounts
• Supportive leadership team that invests in its people and recognises effort and results
• Ongoing training and development with leading brands including Bosch, Makita, Milwaukee and more
• Long-term career opportunities, job security, and pathways for growth

What will you be doing?

• Building relationships with customers and identifying their needs
• Providing product recommendations and tailored solutions
• Processing sales transactions and customer orders
• Assisting with customer enquiries and follow-up
• Maintaining a clean, organised, and well-presented store
• Working collaboratively with the team to achieve sales goals

Does this sound like you?

• Previous sales or customer service experience
• A passion for engaging with customers and achieving results
• Strong communication and relationship-building skills
• A proactive and positive attitude
• Confidence using technology and point-of-sale systems
• A team-focused approach and willingness to learn

Tool knowledge or trade experience is beneficial, but not essential. If you're a strong salesperson who enjoys helping customers and delivering results, we want to hear from you!

About us!

For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future! We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated.

Our operating model is one that respects and invests in our team and customers. We live by our values- Champion Customers, Results Matter, Better Together, Give a Damn & Back Local Brilliance!

Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit.

Only applicants with valid working rights in Australia will be considered for this position.