Retail Sales Assistant

Total Tools; Noosa Shire; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

Flexible rosters

Ongoing product training

Equal opportunity employer

Job summary

Total Tools Noosaville is seeking a Full Time Senior Retail Sales Assistant with a real passion for tools and trades. You will engage with customers, manage transactions, and contribute to a well-presented store.

A successful candidate will combine great service, product knowledge, and teamwork with flexibility for weekdays, weekends, and some public holidays. Ongoing product training is provided, and Total Tools supports career growth in a locally owned business.

Qualifications

• Experience in customer-facing retail or trade environments.
• Strong communication and problem-solving abilities.
• Comfortable with technology and using POS systems.

Responsibilities

• Process sales transactions and handle customer inquiries.
• Provide product advice and information to customers.
• Support customer queries and offer solutions.
• Maintain attractive, well-presented store displays.
• Process and manage customer orders from start to finish.

Skills

Customer service

Interpersonal skills

Attention to detail

Technology literacy

POS software

Tools

POS software

Job description

Total Tools Noosavilleis looking for a Full Time Senior Retail Sales Assistant, who has a real passion for tools & trades. This is an exciting opportunity for you to utilise your current skills and experience within a growing and diverse business.

This position will suit a motivated individual with strong attention to detail and a focus on customer service. Working with a variety of team members and customers, you will have excellent interpersonal skills and the ability to build solid, long-term relationships.

What will you be doing?

• Processing sales transactions
• Providing advice and information on products
• Supporting customer queries and offering solutions
• Maintaining store displays and ensuring a well-presented store
• Processing and maintaining customer orders

Does this sound like you?

• Previous retail and/or trade experience – you might be a retail star, or a tradie looking for a break from the tools
• Has worked with, understands, and has a passion for tools
• Enthusiastic, highly motivated, and a phenomenal teammate
• Dedicated to providing exceptional customer service
• Comfortable with technology – computer literacy is a must
• Available for weekdays, weekends, and some public holiday work

Why work for us?

For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future! We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated.

Our operating model is one that respects and invests in our team and customers. We live by our values- Champion Customers, Results Matter, Better Together, Give a Damn & Back Local Brilliance!

We also offer:

• Competitive wages, with flexible rosters
• Ongoing product training in market leading brands like Bosch, Makita, Milwaukee, and many, many more
• Commitment to ongoing job security, development, and growth

Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit.

Only applicants with valid working rights in Australia will be considered for this position.