Retail Sales Assistant

Cash Converters (THEORIFY PTY LTD); Adelaide; On-site; AUD 34,000 - 48,000; Full time

Job summary

Cash Converters is expanding its network and seeks an experienced, strictly full-time Sales and Lending Specialist in Port Adelaide, SA. You will drive daily retail sales, negotiate lending contracts with customers, and assess second-hand goods for value and authenticity.

The ideal candidate has 2–3 years in a KPI-driven sales or financial services setting, availability for 100% full-time hours, and a resilient, target-oriented mindset to thrive in a high-performing team.

Qualifications

• 2–3 years of proven experience in a KPI-driven sales or financial services environment.
• Availability for 100% full-time hours.
• Ability to handle high-pressure situations and objections during negotiations.
• Resilient, target-oriented mindset focused on outcomes.

Responsibilities

• Drive daily retail sales to meet and exceed individual and store-wide revenue KPIs.
• Negotiate purchasing and lending contracts with customers, requiring high emotional intelligence.
• Assess second-hand goods for quality, authenticity, and market value.
• Maintain a 100% commitment to a positive team culture and outcomes.

Skills

Sales experience

KPI-driven

Negotiation

Emotional intelligence

High-pressure handling

Target-oriented

Job description

Port Adelaide, South Australia 5015, Australia A$25 - A$35

Full-time Permanent Entry Level

Posted 24 Sep 2026

Description

We are expanding our network of high-performing second-hand retail and financial services stores and are seeking an experienced, strictly full-time Sales and Lending Specialist.

• This is not an entry-level retail position.
• We operate a high-volume, structured environment where managing daily sales targets and KPIs is the core focus of the role.
• We prioritize long-term development and \"slow-burn\" talent, investing heavily in professionals who are looking for a permanent career home rather than a short-term stepping stone.

What you will do

• Drive daily retail sales to meet and exceed individual and store-wide revenue KPIs.
• Negotiate purchasing and lending contracts with customers, requiring high emotional intelligence and commercial awareness.
• Assess second-hand goods for quality, authenticity, and market value.
• Maintain a 100% commitment to a positive team culture, actively contributing to an environment free of negativity and focused on outcomes.

Who we are looking for

• To be successful in this highly rewarding but challenging environment, you must possess a specific level of commercial maturity.

The ideal candidate will have:

• Mandatory: Minimum 2-3 years of proven experience in a structured, KPI-driven sales or financial services environment (Please note: general transactional retail or fast-food service experience will not meet the requirements for this specific role).
• Mandatory: Availability for 100% full-time hours. We are not currently accepting applications for casual or part-time schedules.
• A demonstrated ability to handle high-pressure situations, overcome objections, and remain composed during complex customer negotiations.
• A resilient, target-oriented mindset that thrives on hitting metrics rather than finding them stressful.
• Work within a highly profitable, actively growing network of stores with strong leadership.
• Benefit from a management team that removes negative influences and focuses exclusively on positive, long-term outcomes.
• Clear pathways for career progression as we integrate new technologies and scale our operations.

Company Overview

Cash Converters has been around since 1984 in Perth, WA and has expanded across Australia and even overseas. Our goal is to remove the stress of selling and trading secondhand goods. In a world where we all have too much stuff, we help people sell or trade their unwanted. We also lend money through Pawnbroking and our Personal Finance sections. We believe that a role with us should be fun, engaging and develop over time.