Reddy Express West Perth - Assistant Manager

Reddy Express; Perth; On-site; AUD 65,000 - 85,000; Full time

Job summary

Reddy Express West Perth in Perth, WA is looking for an Assistant Manager to support daily store operations, lead a small team, and uphold health and safety policies. The role focuses on driving service quality and operational efficiency within a busy retail environment.

You will manage customer service, training and development, rostering, stock control, reporting, and compliance with health and safety standards to ensure a positive customer experience and smooth store performance.

Qualifications

• Leadership experience in retail/hospitality capacity.
• Excellent communication and training skills.
• Ability to adapt to change and strong attention to detail.

Responsibilities

• Manage day-to-day store operations.
• Deliver customer service and train team members.
• Coordinate rostering and stock management.
• Prepare reports and ensure health and safety policies are followed.

Skills

Customer service

Team training

Rostering

Stock management

Reporting

Health and safety

Job description

Reddy Express – Assistant Manager OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

Responsible for assisting with the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

• customer service
• team training and development
• rostering
• stock management
• reporting as well as adhering to and implementing health and safety policies and procedures.

About You & Your Skills

Leadership experience in a retail/hospitality capacity A passion to drive your own career, and others around you, forward

• Well-developed and professional communication skills
• Passion for delivering exceptional customer service and training to others
• Ability to adapt to change
• Strong attention to detail
• Strong sense of teamwork

for the exciting opportunity to be a part of our amazing team, Pre-Employment Requirements: The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.

Reddy Express West Perth - Assistant Manager • Perth, WA, AU