Retail Operations & E-Commerce Coordinator

Ladybird Nursery; Kallangur; On-site; AUD 52,000 - 68,000; Full time

Job summary

Ladybird Nursery, a North Brisbane garden centre and online nursery, is seeking a Retail Operations & E-Commerce Coordinator. This hands-on role spans the busy retail nursery and our online store, with you on your feet outdoors handling stock and assisting customers.

You will manage online orders, stock control, merchandising, and use POS and other systems, while contributing to efficient daily operations and a high-performing team.

Qualifications

• Energetic and productive in fast-paced environments.
• Able to learn quickly and adapt to technology.
• Excellent organization and attention to detail.
• Willing to handle physical tasks in nursery retail.
• Experience in retail, e-commerce, dispatch, warehousing or operations is valued.
• Plant knowledge is helpful but not required.

Responsibilities

• Online order processing, picking, packing and dispatch
• Stock receiving, replenishment and stock control
• Merchandising and maintaining presentation
• Using POS and other online systems
• Customer service and checkout
• Keeping daily operations organised and moving efficiently

Skills

Energetic

Strong work ethic

Tech-savvy

Initiative

Organized

Physical stamina

Team player

Retail/e-commerce experience

Tools

POS systems

Job description

Retail Operations & E-Commerce Coordinator

Ladybird Nursery is a North Brisbane garden centre and online nursery. This is a hands‑on, physically active role working across the busy retail nursery and e‑commerce operation. You'll spend much of the day on your feet, outdoors, moving around the nursery, handling stock and serving customers.

Key responsibilities

• Online order processing, picking, packing and dispatch
• Stock receiving, replenishment and stock control
• Merchandising and maintaining excellent presentation
• Using POS and other online systems
• Customer service and checkout
• Keeping daily operations organised and moving efficiently

About you

• Energetic, productive and thrives in a fast‑paced workplace
• Strong work ethic and gets things done
• Learns quickly and is confident with technology
• Takes initiative rather than waiting to be told what to do
• Organised, reliable and pays attention to detail
• Comfortable with the physical demands of nursery retail
• Takes pride in being part of a high‑performing team
• Experience in retail, e‑commerce, dispatch, warehousing or operations is highly regarded
• Plant knowledge is helpful, but attitude, capability and work ethic matter more

About us

Ladybird Nursery is a growing Brisbane garden centre and online nursery, and we're passionate about making the world a greener place.