Retail Operations Coordinator

Lifeline Gippsland; Morwell; On-site; AUD 68,000 - 90,000; Full time

Benefits offered by this job

Full‑time position (76 hours per fortn

12% superannuation

Salary packaging

Opportunity to make a meaningfulImpact

Job summary

Lifeline Gippsland is seeking a Retail Operations Coordinator to lead the Opportunity Shops and warehouse in Morwell. You will guide Shop Coordinators, drive sales, enhance customer experiences and support community partnerships to sustain vital crisis services.

Reporting to the Business Operations Manager, you’ll champion operational excellence, manage multi-site retail activities, ensure safety and compliance, and help generate income to fund Lifeline Gippsland's mission across Gippsland.

Qualifications

• Proven leadership of retail teams across multiple sites.
• Experience running shop and warehouse operations.
• Strong communication and relationship-building skills.
• Track record of meeting sales and operational targets.
• Solid knowledge of workplace health and safety requirements.
• Current Victorian Driver Licence, Working with Children Check and Police Check.

Responsibilities

• Lead and support Shop Coordinators and warehouse teams.
• Drive sales performance and improve customer experience.
• Develop community partnerships to support Lifeline Gippsland.
• Report to Business Operations Manager and contribute to strategic planning.
• Oversee safety and compliance across sites.

Skills

Leadership experience

Retail operations

Communication skills

Sales targets achievement

Workplace health and safety

Driver Licence (Victoria)

Working with Children Check

Police Check

Job description

Lead Growth. Inspire Teams. Make a Difference.

Retail Operations Coordinator

Lifeline Gippsland | Morwell

Lead, support and strengthen the operations of Lifeline Gippsland's Opportunity Shops and warehouse while helping generate vital income that funds local suicide prevention and crisis support services.

We are seeking an experienced retail leader with a passion for people, operational excellence and community impact. Reporting to the Business Operations Manager, you will provide leadership and support to Shop Coordinators and warehouse teams, drive sales performance, enhance customer experience, build community partnerships and contribute to the ongoing success of our retail operations.

What we're looking for

• Demonstrated leadership experience
• Retail operations experience, ideally including multi-site retail
• Strong communication and relationship-building skills
• Experience achieving sales and operational targets
• Sound knowledge of workplace health and safety
• Current Victorian Driver Licence, Working with Children Check and Police Check

What we offer

• Full-time position (76 hours per fortnight)
• 12% superannuation
• Salary packaging benefits
• Opportunity to make a meaningful impact in the Gippsland community

Applications open: 4 November 2026
Applications close: 23 November 2026
Commencement date: 7 January 2027

Join Lifeline Gippsland and help turn retail success into life-saving services.