Retail Manager: Lead Team, Boost Sales & Service

Doltone Hospitality Group; Sydney; On-site; AUD 60,000 - 85,000; Full time

Job summary

Doltone Hospitality Group in Sydney is seeking a motivated Retail Manager to lead daily operations across our venues. You will supervise front-line teams, coordinate stock, and uphold service standards.

The ideal candidate has at least one year in fast food or retail management, strong leadership, excellent communication, and a proactive approach to problem solving. Knowledge of POS and stock systems is highly valued, with focus on safety and hygiene.

Qualifications

• Minimum 1 year in fast food or retail management.
• Strong leadership and team coordination.
• Excellent communication and customer service.
• Solid understanding of food handling and hygiene.
• A proactive approach to problem-solving and team development.
• Experience using POS and stock control systems.
• Strong time management and organisational skills.

Responsibilities

• Oversee selection of food and beverage offerings to meet demand and profitability.
• Monitor stock usage and set benchmarks for inventory control and service delivery.
• Develop and execute promotions to attract and retain customers.
• Engage with customers, provide product recommendations and high service standards.
• Keep records of inventory, sales performance and daily transactions.
• Manage budgeting, monitor expenses and work toward financial targets.
• Lead training and performance management of staff.
• Ensure operations comply with safety, food safety and hygiene regulations.

Skills

Leadership

Team coordination

Communication

Customer service

Time management

Organisational skills

Tools

POS systems

Stock control systems

Job description

Doltone Hospitality Group in Sydney is seeking a motivated Retail Manager to lead daily operations across our venues. You will supervise front-line teams, coordinate stock, and uphold service standards.

The ideal candidate has at least one year in fast food or retail management, strong leadership, excellent communication, and a proactive approach to problem solving. Knowledge of POS and stock systems is highly valued, with focus on safety and hygiene.