Retail Assistant Manager — Lead Teams & Elevate Service

OTR; Bayside; On-site; AUD 65,000 - 75,000; Full time

Job summary

OTR is seeking an Assistant Manager for a busy Bayside store in New South Wales. You will support daily store operations, coach and train team members, and oversee rostering, stock management, and reporting while upholding health and safety standards.

This role requires a hands-on leader who can drive excellent customer service and teamwork. The successful candidate will bring proven leadership experience in retail/hospitality, strong communication skills, and a passion for developing others.

Qualifications

• Proven leadership experience in retail/hospitality.
• Strong customer service and training skills.
• Excellent communication and teamwork.
• Ability to adapt to change and maintain accuracy.

Responsibilities

• Assist with daily store operations.
• Provide customer service and training to staff.
• Manage rostering and stock control.
• Adhere to health and safety policies and procedures.
• Prepare reports and ensure store governance.

Skills

Leadership

Customer service

Communication

Training

Teamwork

Attention to detail

Job description

OTR is seeking an Assistant Manager for a busy Bayside store in New South Wales. You will support daily store operations, coach and train team members, and oversee rostering, stock management, and reporting while upholding health and safety standards.

This role requires a hands-on leader who can drive excellent customer service and teamwork. The successful candidate will bring proven leadership experience in retail/hospitality, strong communication skills, and a passion for developing others.