yd. Store Manager, Indooroopilly - QLD

Yd; Brisbane; On-site; AUD 50,000 - 65,000; Full time

Job summary

yd is a leading menswear brand in Australia seeking an Assistant Manager to drive sales, maximise profitability, and uphold high customer standards across Brisbane stores. You will support the Store Manager, coach the team, manage rosters, and assist with stock control as the business grows.

You will be responsible for maintaining store standards, training staff, and driving performance while upholding the company culture and values.

Qualifications

• To drive and grow sales and maximise profitability whilst maintaining the highest level of customer standards and operational performance across the retail stores.
• The Assistant Manager provides support to the Store Manager and provides leadership, motivation and coaching to the retail team taking ownership and management to.
• Ability to assist in recruitment, rostering, stock management and driving team development.

Responsibilities

• Achieve sales plans and other nominated KPI’s targets
• Assist in managing wages and base rosters within plan
• Assist with stock management whilst minimizing shrinkage and maximize profit contribution
• Enhance customer service through team training and leadership
• Participate in driving retail team’s development and skills
• To uphold RAG Culture and Values at all times
• Recruitment, hiring and induction to high standards and alignment with company policies
• Cross-train team to ensure business continuity during leave
• Stock management through reporting tools and stock procedures
• Plan time efficiently to manage business and team objectives
• Roster planning around holidays and sale periods
• Uphold merchandising standards as set by VM to maximise sales
• Seek marketing opportunities for the centre

Job description

Come work at yd. Australia., a leading menswear brand in the retail industry. We are your go-to brand when it comes to keeping up with the latest trends. We deliver affordable, sharp fashion to the style-conscious guy and will give you the confidence to go from desk to dancefloor.

Our philosophy is pretty simple: we believe every night should end with a good story.

We are looking for our next leader who is ready to further their career within a retailer that's passionate about developing and growing their team and styling their customers.

ROLE PURPOSE

To drive and grow sales and maximise profitability whilst maintaining the highest level of customer standards and operational performance across the retail stores The Assistant Manager provides support to the Store Manager and provides leadership, motivation and coaching to the retail team taking ownership and management to:

• Achieve sales plans and other nominated KPI’s (key performance indicators) targets
• Assist in managing wages and base rosters within plan
• Assist with stock management whilst minimizing shrinkage and maximize profit contribution
• Enhance customer service through team training and leadership
• Participate in driving retail team’s development and skills
• To uphold RAG Culture and Values at all times.

KEY ACCOUNTABILITIES

• Assist in delivery of all retail financial KPI’s
• Monitor and maximise store performance and profit
• Assist in effective management of store expenses with a particular emphasis on wages via roster control
• Ensure customer service standards and customer satisfaction is maximised at all times
• Ensure company policies and training manuals are implemented across the store team, ensuring consistent management of standards and expectations
• Build a culture of positivity, professionalism and strong communication across the store team
• Identify and deliver a commitment to store team training as required during business growth

Ensure future internal succession by developing the team through successful hiring, training, coaching, retention, succession planning and team motivation

• Participate in recruitment, hiring and induction of team is of the highest possible standard and in accordance with company policies and procedures
• Ensure the team are cross-trained ensuring business continuity during periods of leave
• Effective stock management through utilising relevant reporting tools, ensuring stock procedures (IBT’s/Faulties/Recalls) are managed correctly
• Plan time efficiently ensuring adequate time is spent well to manage business and team objectives
• Assist in in effective rostering throughout and in the lead up to school holidays and SALE preparation, pre-Christmas preparation. Ensure ‘blackout’ dates are being adhered to.
• Uphold merchandising standards as set by VM to maximise sales
• Actively be involved in seeking further centre marketing opportunities.