Retail Manager

The Chilli Spice Toowoomba - Indian Grocery Store; Toowoomba Regional; On-site; AUD 80,000 - 85,000; Full time

Job summary

The Chili Spice Toowoomba Indian Grocery Store is seeking an experienced Retail Manager to join their team on a full-time basis. The successful candidate will oversee day-to-day operations, supervise staff, maintain high customer service standards, and ensure profitable store performance in Toowoomba, QLD.

Salary ranges from AU$79,500 to AU$85,000 per year plus superannuation, with a focus on budgets, targets, staff rostering, and overall store performance.

Qualifications

• AQF Diploma or higher qualification or overseas equivalent.
• At least 1 year of retail management experience or closely related role.
• Strong leadership and staff management skills.
• Excellent customer service and communication skills.

Responsibilities

• Oversees day-to-day store operations.
• Plans and coordinates operations for efficient service and customer satisfaction.
• Manages stock levels, ordering, and inventory control.

Skills

Leadership

Customer service

Stock management

Education

AQF Diploma or higher qualification

Job description

Date posted: 29 September 2026

Pay: AU$79,500.00 – AU$85,000.00 per year

Job description:

RETAIL MANAGER

CHILI SPICE TOOWOOMBA INDIAN GROCERY STORE

Location: Toowoomba, QLD

Employment Type: Full-Time

Salary: $79,500 per annum plus superannuation

Chili Spice Toowoomba is seeking an experienced and motivated Retail Manager to join our team on a full-time basis.

The successful candidate will be responsible for managing the day-to-day operations of the business, supervising staff, maintaining high standards of customer service and ensuring the efficient and profitable operation of the store.

Key Duties and Responsibilities

The Retail Manager will be responsible for:

• Managing and overseeing the day-to-day operations of the retail store.
• Planning and coordinating store operations to ensure efficient service and customer satisfaction.
• Managing stock levels, ordering merchandise and maintaining appropriate inventory levels.
• Monitoring stock movement and implementing appropriate stock control procedures.
• Setting and monitoring pricing and promotional activities.
• Managing budgets, sales targets and operational costs.
• Monitoring sales performance and identifying opportunities to improve business performance.
• Recruiting, training, supervising and supporting retail staff.
• Preparing staff rosters and allocating duties to team members.
• Monitoring employee performance and ensuring appropriate workplace standards are maintained.
• Ensuring a high standard of customer service and responding to customer enquiries and complaints.
• Maintaining the presentation, cleanliness and overall appearance of the store.
• Liaising with suppliers and negotiating or coordinating the supply of products where required.
• Ensuring compliance with relevant workplace health and safety, food safety and business procedures.
• Preparing and reviewing reports relating to sales, stock, staffing and store performance.
• Implementing strategies to improve sales, customer service and overall business performance.

Qualifications and Experience

Applicants must have:

• A relevant AQF Diploma or higher qualification, or an equivalent overseas qualification; and
• At least 1 year of relevant work experience in retail management or a closely related position.

Applicants must also demonstrate:

• Strong leadership and staff management skills.
• Excellent customer service and communication skills.
• Sound knowledge of retail operations and stock control.
• Ability to manage budgets, sales targets and operational costs.
• Strong organisational and problem-solving skills.
• Ability to work effectively in a busy retail environment.
• Ability to supervise, train and motivate employees.

Salary and Employment

This is a full-time position with an annual salary of $79,500 plus superannuation.

The successful applicant will be expected to work in accordance with the operational requirements of Chili Spice Toowoomba.

Work Location: In person