Retail Manager

Global Vision Recruitment; Newcastle City Council; On-site; AUD 72,000 - 88,000; Full time

Job summary

TEC Traders Pty Ltd operates an integrated retail showroom and warehouse model spanning premium homewares and linen. The business requires a Retail or Showroom Manager to run the flow of stock between warehouse and showroom, supervise and direct showroom staff, and maintain trade and customer relationships — a dual-function role spanning retail floor management and delivery logistics.

The role offers $80,000 per annum plus 12% superannuation, 38 hours per week, full-time, located at Mayfield

Qualifications

• Proven management experience across retail/showroom operations and warehouse/logistics.
• Experience coaching frontline staff and ensuring service standards.
• Strong customer relationships and order follow-up skills.

Responsibilities

• Direct and roster showroom consultant team, set performance standards.
• Oversee showroom merchandising and stock presentation.
• Maintain contact with retail customers and B2B trade accounts, manage CRM.
• Synchronise pricing, visuals, and fulfilment across physical stores and online.
• Manage inventory mix and staff training to meet service levels.
• Oversee stock flow between warehouse and showroom, including replenishment.
• Oversee receiving, storage, and dispatch processes.
• Track stock levels to optimise sell-through and minimise overstock.
• Ensure OH&S compliance and update delivery policies as needed.
• Manage opening and end-of-day reports.

Skills

Retail management

Logistics coordination

Staff supervision

Tools

CRM software

Job description

Global Vision Recruitment on behalf of TEC Traders Pty Ltd Date Posted: September 11, 2026 Position: Retail Manager Salary: $80,000 per annum plus 12% superannuation Hours: 38 hours per week Mode: Full-time Location: 2/42 Riverside Dr, Mayfield West, NSW 2304

Position Overview

TEC Traders Pty Ltd operates an integrated retail showroom and warehouse model spanning premium homewares and linen. The business requires a Retail or Showroom Manager to run the flow of stock between warehouse and showroom, supervise and direct showroom staff, and maintain trade and customer relationships — a genuinely dual-function role spanning retail floor management and delivery logistics

Core Responsibilities Retail & Showroom Management

• Direct and roster the showroom consultant team, setting performance standards and day-to-day supervision.
• Oversee showroom visual merchandising and stock presentation.
• Maintain ongoing contact with retail customers and B2B trade accounts, including CRM management for client relationships and order follow-up.
• Synchronise multi-channel retail by harmonising pricing, visuals, and fulfilment strategies across both physical storefronts and e-commerce platforms.
• Select and manage the inventory mix to align with customer demand.
• Train other sales and delivery staff to ensure service standards are met
• Manage stock flow between the warehouse and showroom, including replenishment scheduling and inventory accuracy.
• Oversee receiving, storage and dispatch processes.
• Track seasonal stock levels across warehouse and showroom locations to support sell-through and minimise overstock.
• Ensuring the store follows safety rules, including occupational health and safety (OH&S) regulations.
• Make changes to delivery policies as per customer requirements
• Manage the opening and end-of-day closing reports

Required Experience

Proven management experience spanning both retail/showroom operations and warehouse or logistics coordination, including direct people management of frontline retail staff.