Regional Retail Manager

Michael Page Australia; Sydney; On-site; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Career progression opportunities

Job summary

Michael Page Australia is seeking a dynamic leader to head a large multi-site retail region in Sydney. You will lead and develop Showroom Managers and sales teams, drive regional sales performance, and ensure a superior customer experience across all outlets.

Responsibilities include coaching managers, optimizing staffing, improving KPIs, and maintaining brand standards. This role offers growth opportunities and a stable, long-term career path within a respected retail group.

Qualifications

• Multi-site retail leadership experience.
• Strong sales coaching and people development skills.
• Experience managing managers and large retail teams.
• Commercially minded with strong KPI and performance management experience.
• Passionate about customer experience, culture and developing future leaders.

Responsibilities

• Lead, coach and develop Showroom Managers and sales teams.
• Drive regional sales performance and achievement of budgets.
• Analyse sales results and implement improvement strategies.
• Conduct regular showroom visits to mentor teams and improve performance.
• Manage customer service standards and resolve escalations.
• Oversee recruitment, succession planning and talent development.
• Ensure compliance with retail legislation, policies and procedures.
• Maintain workplace health and safety standards across the region.
• Drive visual merchandising and brand presentation standards.
• Manage rostering, staffing levels, attendance and workforce planning.
• Foster a positive culture aligned with company values.

Skills

Multi-site retail leadership

Sales coaching

People development

KPI management

Customer experience

Job description

• Lead multiple showrooms, develop teams, and influence business growth.
• Strong culture, clear values, and genuine focus on people development.

About Our Client

An established retail organization in the furniture industry located in Sydney CBD.

Job Description

• Lead, coach, and develop Showroom Managers and sales teams.


• Drive regional sales performance and achievement of budgets.


• Analyse sales results and implement improvement strategies.


• Conduct regular showroom visits to mentor teams and improve performance.


• Manage customer service standards and resolve escalations.


• Oversee recruitment, succession planning, and talent development.


• Ensure compliance with retail legislation, policies, and procedures.


• Maintain workplace health and safety standards across the region.


• Drive visual merchandising and brand presentation standards.


• Manage rostering, staffing levels, attendance, and workforce planning.


• Foster a positive culture aligned with company values.

The Successful Applicant

• Multi-site retail leadership experience.


• Strong sales coaching and people development skills.


• Experienced managing managers and large retail teams.


• Commercially minded with strong KPI and performance management experience.


• Passionate about customer experience, culture, and developing future leaders.

What's on Offer

• Competitive salary.


• Permanent role with stability and growth opportunities.


• Opportunity to lead a large multi-site retail region and directly influence business performance.