Retail Manager

The GPT Group; Maroochydore; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible working arrangements

Parental leave benefits

Learning & Development

Wellbeing programs

Employee referral program

Job summary

The GPT Group in Maroochydore ( Sunshine Plaza ) is seeking a Retail Manager to lead the ongoing retail management of the asset in a dynamic, customer-focused environment. You will drive relationships with retailers, monitor performance, and support strategic initiatives for a best-in-class centre.

The role requires strong leadership, financial acumen and a passion for delivering exceptional retail experiences across a 300+ retailer mix.

Qualifications

• Experience in a retail management role with strong negotiation skills.
• Strong financial acumen and ability to analyse budgets and centre performance.
• Knowledge of the Retail Leases Act and retail tenancy dynamics.

Responsibilities

• Build relationships with retail tenants and monitor lease compliance.
• Analyse sales performance and contribute to centre financial planning.
• Develop and implement the retailer engagement strategy.
• Lead initiatives to improve centre performance and redeploy retail mix.
• Collaborate with the Retail team to deliver strategic objectives.

Skills

Retail management

Negotiation

Financial acumen

Stakeholder engagement

Retail Leases Act

Job description

We shape leading experiences across office, retail, logistics and student accommodation.

We're one of Australia's largest property groups, managing $40 billion worth of assets across the country.

Our sustainable returns from investments come from focusing on what matters most to customers — a great experience and doing good. Every day, our people are driving positive impact for people, place and planet. They're inquisitive, pioneering industry firsts and pushing new ideas to deliver exceptional outcomes.

This passion and expertise creates an employee experience that puts wellbeing, flexibility and opportunity first.

The role

We are currently looking for a Retail Manager to join the team at the celebrated Sunshine Plaza and take responsibility for the ongoing retail management component of the asset.

In the heart of Maroochydore, Sunshine Plaza is a retail, dining and entertainment destination that boasts over 300 specialty retailers, a bustling food precinct and cinema complex.

This includes building, maintaining and managing effective relationships with our retail tenants, monitoring and analysing budgets to assist with the management of the Centre's financial performance and delivering initiatives such as lease adherence, retailer engagement strategy and retailer assignments.

What you will be doing

• Producing insights and trends on monthly and annual sales performance of retailers and any associated commodity group and assisting with centre financial reporting and business planning as required
• Establishing relationships with key opinion leaders and key retailers to understand market conditions, fluctuations in their business and ensure a proactive response to their needs as well as maintaining knowledge of competitor activity, developments and the potential impacts.
• Contributing to the development of the Retailer Engagement Strategy and together with the wider Retail team, implement initiatives.
• Monitoring lease compliance, ensuring delivery of retailer standards and proactively monitor the debtors' situation to ensure that any critical retailers are identified early and managed.
• Contributing to the operational asset leasing process to ensure the strategic vision is achieved in the retail mix.

What makes you stand out

You will need to have experience in a retail management role combined with well-honed negotiation skills and a proven ability to deliver results. You will have a strong understanding of the Retail industry and the Retail Leases Act, coupled with the ability to develop and deliver business strategies in an innovative and dynamic way that results in strong centre performance across all key business indicators.

You are an individual that has a high level of financial understanding and commercial acumen and is able to identify key priorities and develop the timelines needed to achieve these goals.

You will also need exceptional communication skills and be able to present to, engage with and build effective working relationships with all stakeholders alike.

This role would suit a property professional with a strong understanding of the retail sector who is customer driven and passionate about continually improving results.

What makes us stand out

• Enjoy flexible working arrangements and generous leave options.
• Experience market-leading parental leave benefits including 22 weeks paid leave for either carer and childcare allowance once you return to work.
• Embrace diverse and challenging career opportunities, supported by our dedicated Learning & Development Team committed to your growth.
• Engage in comprehensive Wellbeing programs and benefit from market-leading policies and support tailored to diverse needs.
• Be recognised by peers through nomination awards and take part in our generous Employee Referral Program.

We know the power of a great experience

• Ranked 5th in the 2025 Gender Equality Global Report released by Equileap.
• Placed 1st of real estate investment trusts in the S&P Global Corporate Sustainability Assessment 2025 Yearbook.
• Earned a silver ranking in Australian Workplace Equality Index (AWEI) for LGBTQIA+ inclusion.
• Awarded our fifth consecutive Employer of Choice for Gender Equality citation from the Workplace Gender Equality Agency (WGEA) in 2023-2025.
• Committed to our second Stretch Reconciliation Action Plan (RAP).

GPT offers an inclusive workplace culture and embraces people with diverse perspectives, skills and backgrounds. We welcome applications from First Nations candidates, members of the LGBTQIA+ community, people living with disability and people of diverse ages, cultures and backgrounds.