Retail Manager

Quality Fuels Co Pty Ltd; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Quality Fuels Co Pty Ltd operates two BP-branded service stations in Edgecliff and Haberfield, Sydney, seeking an experienced full-time Retail Manager to oversee day-to-day operations and drive performance across both locations.

The role covers staffing, stock control, pricing, supplier liaison, budgets, health and safety, and customer service, with a focus on consistent standards and profitability across extended hours.

Qualifications

• AQF qualification in retail management or related field.
• 2+ years post-qualification experience in retail management or comparable retail environment.
• Experience supervising staff and rostering.
• Sound knowledge of inventory control, purchasing and supplier management.
• Experience monitoring budgets and operating costs.
• Experience using POS and retail management systems.

Responsibilities

• Direct daily retail operations of both BP Edgecliff and BP Haberfield.
• Determine and review product mix, stock levels and customer-service standards.
• Manage stock control, inventory, and merchandise availability across both locations.
• Coordinate purchasing requirements, supplier arrangements and delivery schedules.
• Monitor pricing, margins, market conditions and competitor activity.
• Plan and implement local marketing and customer-retention initiatives.
• Manage workforce requirements, including recruitment, induction, rostering, training and supervision of staff.
• Ensure staffing coverage across both sites, including 24/7 Edgecliff operation.
• Monitor employee performance and adherence to procedures.
• Assist with preparation and control of site operating budgets.
• Analyze sales, revenue, margins and expenses to identify profitability improvements.
• Maintain POS, stock, sales and financial records.

Skills

Staff management

Staff rostering

Training

Leadership

Problem solving

Education

AQF Associate Degree

Advanced Diploma

Diploma

Higher qualification in management

Tools

Point-of-sale systems

Retail management software

Job description

Quality Fuels Co Pty Ltd operates two busy service station and convenience retail sites trading under the BP fuel brand at Edgecliff and Haberfield.

We are seeking an experienced full time Retail Manager to take responsibility for the day-to-day management and overall operational performance of both locations.

BP Edgecliff is a high-volume site operating 24 hours a day, 7 days a week, while BP Haberfield operates approximately6:00 am to 10:00 pm daily. The successful candidate will be responsible for coordinating the two sites and ensuring consistent standards across staffing, stock control, customer service, financial performance, safety and general retail operations.

The Retail Manager will be responsible for:

• directing and overseeing the daily retail operations of both BP Edgecliff and BP Haberfield;
• determining and reviewing product mix, stock levels and customer-service standards;
• managing stock control, inventory levels and merchandise availability across both locations;
• coordinating purchasing requirements, supplier arrangements and delivery schedules;
• monitoring retail pricing, product margins, market conditions and competitor activity;
• planning and implementing local marketing, promotional and customer-retention initiatives;
• managing workforce requirements, including recruitment, induction, rostering, training and supervision of staff;
• ensuring appropriate staffing coverage across both sites, including the 24/7 Edgecliff operation;
• monitoring employee performance, productivity and adherence to company procedures;
• assisting with preparation and control of site operating budgets;
• analysing sales, revenue, margins and operating expenses and identifying opportunities to improve profitability;
• maintaining and reviewing POS, stock, sales and financial transaction records;
• investigating inventory discrepancies and implementing appropriate stock-control measures;
• ensuring compliance with workplace health and safety requirements and service-station operating procedures;
• monitoring safe practices relating to fuel retailing, hazardous materials and emergency procedures;
• conducting regular operational and compliance reviews; and
• implementing improvements to operational efficiency, customer service and overall business performance.

Applicants must have:

• a relevant AQF Associate Degree, Advanced Diploma or Diploma, or higher qualification, in retail management, business, management or a closely related field;
• a minimum of two years of relevant post-qualification experience in retail management, service station management, convenience retail or a comparable retail environment;
• demonstrated experience managing and supervising staff;
• experience in staff rostering, training and performance management;
• sound knowledge of inventory control, purchasing and supplier management;
• experience monitoring sales, margins, budgets and operational costs;
• experience using point-of-sale and retail management systems;sound understanding of workplace health and safety requirements;
• strong organisational, leadership and problem-solving skills; and
• the ability to manage competing operational priorities across two business locations.

Experience in a service station, convenience retail or other high-volume extended-hours retail environment will be highly regarded.