Retail Manager

Labour Support Group; City of Melbourne; On-site; AUD 68,000 - 92,000; Full time

Job summary

Asseurance Pty Ltd in Port Melbourne, VIC is seeking a full-time Retail Manager to lead the store’s operations, team and customer service. You will report to the owner and maintain relationships with staff, customers, and suppliers.

The role requires a relevant AQF diploma or equivalent and at least 24 months of multi-outlet retail managerial experience. Strong inventory and budgeting skills are essential, with focus on policy compliance and safety.

Qualifications

• Must have AQF associate degree or higher in a relevant field.
• Minimum 24 months' multi-outlet retail experience at managerial level.
• At least 24 months' people management experience.
• At least 24 months' inventory control, stock levels and shrinkage reduction.

Responsibilities

• Manage overall store image and standards, ensuring policy adherence.
• Accountable for store operations including food, rosters, budgeting and cash handling.
• Monitor stock levels and ensure replenishment of ingredients and products.
• Record and monitor business expenses; assist with budgeting.
• Meet financial targets and stay within budgets; supervise staff.
• Recruit, train and develop team members; conduct staff meetings.

Skills

People management

Retail management

Inventory control

POS systems

Budget management

Customer service

Team leadership

Store merchandising

Stock control

Education

AQF associate degree / Advanced Diploma / Diploma

Tools

POS systems

Retail management software

Job description

The Client

Asseurance Pty Ltd is an Australian establishment with onsite retail operations. Due to a manpower need, they require a full time Retail Manager to manage their store.

The Role

The retail manager will report to the owner and all store team members will report directly to them. The successful applicant will be someone who can and will maintain key relationships with store team members, head office staff, customers, and suppliers.

This role is a full time position with an annual salary set at $80,000 plus superannuation. The role is based at Port Melbourne, VIC.

Responsibilities

• Managing the overall image and standards of the store, including implementation and adherence to company policies and procedures
• Fully accountable for all store operations criteria including food, rosters, budgeting and cash handling.
• Monitor stock levels and ensure ingredients and products are constantly replenished.
• Monitor and record incoming and outgoing business expenses.
• Ensure the store meets financial targets and stays within operational budgets.
• Supervise and ensure that all team members comply with policies and standards.
• Ensure store and staff compliance with company and legislative employment, hygiene, health and safety requirements.
• Recruiting, training, and developing competent and exceptional team members, as required.
• Implement seasonal marketing strategies to promote and boost sales of goods.
• Maintain store cleanliness and organisation.
• Conduct staff meetings
• Building sales through the sales of box topping, wobble boards and car tops.
• Monitor the maintenance and cleanliness of company vehicles.
• Foster a fun and can-do attitude

Requirements

• A relevant AQF associate degree, Advanced Diploma or Diploma in relevant field
• Minimum 24 months' experience multi outlet retail experience at a Managerial level
• At least 24 months people management experience
• At least 24 months' in managing inventory, stock levels, and reducing shrinkage
• At least 24 months' in store merchandising, ensuring product placement aligns with store layout and customer preferences
• At least 24 months' experience in using retail management systems, POS systems,
• Minimum 24 months' experience managing stock control, supplier ordering, wastage reduction and product availability
• Strong operational management background
• Ability to embrace change at a store level and instil a culture of excitement
• Demonstrated VM / volume stock management abilities
• Passion for driving customer service
• Good time management and attention to detail