Retail Manager

Work Initiatives; Cairns Regional; On-site; AUD 75,000 - 85,000; Full time

Benefits offered by this job

Excellent workplace conditions and现代设施

Ongoing training and professional发展机会

Secure, permanent, full-timeemployment

Job summary

Work Initiatives is seeking a skilled Retail Manager to lead a fast-paced retail site in Australia. You will drive sales performance, oversee daily operations and mentor a cohesive team while maintaining top customer service standards.

The role requires flexibility to work rotating shifts across a seven-day roster, with a clear focus on merchandising, staff development and cost control. Diploma or higher in Business is preferred, and permanent, full-time employment is offered.

Qualifications

• Minimum 1-3 years of experience as a Retail Manager.
• Diploma or higher qualification in Business, Business Management or a related discipline.
• Demonstrated leadership skills, with the ability to organise, motivate, mentor and manage staff effectively.
• Strong customer service orientation with excellent communication and interpersonal skills.
• Excellent organisational and time-management skills with ability to prioritise tasks and meet deadlines.

Responsibilities

• Implementing effective visual merchandising strategies to maximise sales and enhance store presentation.
• Developing and executing business strategies to improve store performance and achieve sales targets.
• Identifying new sales opportunities and optimising product ranges and SKU selection.
• Overseeing daily store operations to ensure efficiency and operational excellence.
• Leading, supervising and mentoring retail team members to achieve business objectives.
• Maintaining high standards of customer service and enhancing the overall customer experience.
• Monitoring inventory levels and implementing stock control measures to minimise loss and damage.
• Managing staff wages, operating expenses and overall store budgets.
• Monitoring costs and interpreting financial reports, including profit and loss statements, to support business performance.

Skills

Leadership

Customer service

Communication

Time management

Staff mentoring

Education

Diploma or higher in Business/Business Management or related

Tools

EFTPOS

Cash registers

POS systems

Job description

This is an excellent opportunity to join a strategically located retail complex featuring a high-traffic fuel outlet and a well-established convenience store. We are seeking an experienced and motivated retail professional who is passionate about contributing to the growth and success of a modern retail operation.

The successful candidate will demonstrate strong leadership skills, with the ability to motivate, inspire and develop team members while maintaining high standards of customer service and driving sales performance. They will apply a proactive approach, sound business acumen and operational expertise to achieve business objectives, enhance customer satisfaction and ensure the ongoing success of the retail site.

The role requires flexibility to work rotating shifts across a seven-day roster.

Salary: $75,000 to $85,000 per Annum + Superannuation

• Excellent workplace conditions and modern facilities.
• Ongoing training and professional development opportunities.

Benefits

• Excellent workplace conditions and modern facilities.
• Ongoing training and professional development opportunities.
• Secure, permanent, full-time employment.

Task & responsibilities

• Implementing effective visual merchandising strategies to maximise sales and enhance store presentation.
• Developing and executing business strategies to improve store performance and achieve sales targets.
• Identifying new sales opportunities and optimising product ranges and SKU selection.
• Overseeing daily store operations to ensure efficiency and operational excellence.
• Leading, supervising and mentoring retail team members to achieve business objectives.
• Maintaining high standards of customer service and enhancing the overall customer experience.
• Monitoring inventory levels and implementing effective stock control measures to minimise loss and damage.
• Managing staff wages, operating expenses and overall store budgets.
• Monitoring costs and interpreting financial reports, including profit and loss statements, to support business performance.

Qualification & experience

• Minimum 1-3 years of experience as a Retail Manager is required.
• A Diploma or higher qualification in Business, Business Management or a related discipline is required.
• Demonstrated leadership skills, with the ability to organise, motivate, mentor and manage staff effectively.
• Strong customer service orientation, supported by excellent communication and interpersonal skills and the ability to engage confidently with customers from diverse backgrounds.
• Excellent organisational and time-management skills, with the ability to prioritise tasks and meet deadlines.
• Strong computer literacy, including experience with EFTPOS, cash registers and point-of-sale (POS) systems.
• Proven ability to introduce, promote and manage new product lines, sales initiatives and promotional activities.
• Flexible, approachable and adaptable, with the ability to work effectively within a locally owned business.
• Sound knowledge of occupational health and safety (OH&S) requirements and workplace compliance.
• Current unrestricted driver’s licence.
• Full, unrestricted working rights in Australia.