Retail Manager

Recruitment Links Australia; Cairns Regional; On-site; AUD 75,000 - 85,000; Full time

Benefits offered by this job

Excellent workplace conditions

Ongoing training and professional dev.

Job summary

NightOwl CB is seeking an experienced Retail Manager to join a high-traffic fuel outlet and convenience store site. You will lead a small team, drive sales, and ensure outstanding customer service across rotating seven-day rosters.

The role requires strong merchandising, budgeting, and OH&S discipline to optimise store performance. You will mentor staff and manage daily operations to deliver consistent results in a fast-paced retail environment.

Qualifications

• Experience leading a retail team to drive sales and service.
• Strong customer service orientation with excellent communication skills.
• Proven ability to implement visual merchandising and product presentation strategies.

Responsibilities

• Implementing effective visual merchandising strategies to maximise sales and enhance store presentation.
• Developing and executing business strategies to improve store performance and achieve sales targets.
• Identifying new sales opportunities and optimising product ranges and SKU selection.
• Overseeing daily store operations to ensure efficiency and operational excellence.
• Leading, supervising and mentoring retail team members to achieve business objectives.
• Maintaining high standards of customer service and enhancing the overall customer experience.
• Monitoring inventory levels and implementing effective stock control measures to minimise loss and damage.
• Managing staff wages, operating expenses and overall store budgets.
• Monitoring costs and interpreting financial reports, including profit and loss statements, to support business performance.

Skills

Leadership

Customer service

Visual merchandising

Sales performance

Staff development

Budgeting

OH&S compliance

POS/EFTPOS systems

Education

Diploma or higher in Business/Management

Tools

POS systems

EFTPOS systems

Job description

Recruitment Links Australia – Clifton Beach QLD

This is an excellent opportunity to join a strategically located retail complex featuring a high-traffic fuel outlet and a well-established convenience store. We are seeking an experienced and motivated retail professional who is passionate about contributing to the growth and success of a modern retail operation.

The successful candidate will demonstrate strong leadership skills, with the ability to motivate, inspire and develop team members while maintaining high standards of customer service and driving sales performance. They will apply a proactive approach, sound business acumen and operational expertise to achieve business objectives, enhance customer satisfaction and ensure the ongoing success of the retail site.

The role requires flexibility to work rotating shifts across a seven-day roster.

Benefits

Salary: $75,000 to $85,000 per Annum + Superannuation

• Excellent workplace conditions and modern facilities.
• Ongoing training and professional development opportunities.

Work Type: Full time

Salary: $75000-85000

Task & responsibilities

• Implementing effective visual merchandising strategies to maximise sales and enhance store presentation.
• Developing and executing business strategies to improve store performance and achieve sales targets.
• Identifying new sales opportunities and optimising product ranges and SKU selection.
• Overseeing daily store operations to ensure efficiency and operational excellence.
• Leading, supervising and mentoring retail team members to achieve business objectives.
• Maintaining high standards of customer service and enhancing the overall customer experience.
• Monitoring inventory levels and implementing effective stock control measures to minimise loss and damage.
• Managing staff wages, operating expenses and overall store budgets.
• Monitoring costs and interpreting financial reports, including profit and loss statements, to support business performance.

Qualification & experience

• Minimum 1-3 years of experience as a Retail Manager is required.
• A Diploma or higher qualification in Business, Business Management or a related discipline is required.
• Demonstrated leadership skills, with the ability to organise, motivate, mentor and manage staff effectively.
• Strong customer service orientation, supported by excellent communication and interpersonal skills and the ability to engage confidently with customers from diverse backgrounds.
• Excellent organisational and time-management skills, with the ability to prioritise tasks and meet deadlines.
• Strong computer literacy, including experience with EFTPOS, cash registers and point-of-sale (POS) systems.
• Proven ability to introduce, promote and manage new product lines, sales initiatives and promotional activities.
• Flexible, approachable and adaptable, with the ability to work effectively within a locally owned business.
• Sound knowledge of occupational health and safety (OH&S) requirements and workplace compliance.
• Current unrestricted driver’s licence.
• Full, unrestricted working rights in Australia.

About Company

NightOwl CB are seeking an experienced Retail Manager to join a thriving retail complex situated along the picturesque coastal drive of Clifton Beach. Operated by a dedicated local management team, the modern retail facility trades seven days a week, offering a dynamic and fast-paced working environment with plenty of variety and opportunities to grow.