Retail Manager

Ned’s Gawler; Adelaide; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Staff discounts

Employee benefits

Job summary

Ned's Gawler in South Australia is seeking a Retail Manager to oversee day-to-day store operations, lead staff, and drive sales while maintaining top-tier customer service.

You will manage inventory, rostering, store presentation and compliance, coaching team members, and implementing strategies to improve profitability.

This role offers a supportive team environment with staff discounts and additional employee benefits.

Qualifications

• Prior retail management or leadership experience required.
• Strong leadership and team management abilities.
• Excellent customer service and communication skills.
• Proficient using POS and stock/inventory systems.

Responsibilities

• Manage daily retail store operations and ensure smooth business performance
• Lead, supervise, and support retail team to achieve sales targets
• Monitor inventory levels, stock control, and ordering processes
• Handle customer enquiries, complaints, and service issues professionally
• Implement and maintain store policies, procedures, and compliance requirements
• Prepare staff rosters and manage team scheduling
• Analyse sales performance and develop strategies to improve profitability
• Ensure the store presentation, cleanliness, and safety standards are consistently maintained
• Train and onboard new employees and support ongoing staff development

Skills

Leadership

Team management

Customer service

POS systems

Inventory control

Job description

Ned's Gawler is part of the well-known NEDS retail network, providing customers with a professional and engaging retail experience. Ned's are variety retailers with a high focus on Gift and Homewares. Ned's has evolved from 'discount variety' in its beginnings in 1985 and has developed into a unique South Australian shopping experience. Our valued customers shop with us for gifts, home wares, interior design / decorator items… and can still find good quality discount variety merchandise at Ned's. We are committed to delivering excellent customer service, maintaining efficient store operations, and creating a positive team environment.

About the role

As the Retail Manager, you will be responsible for overseeing the day-to-day operations of the store, leading staff, driving sales performance, and ensuring excellent customer service standards are maintained at all times.

Key responsibilities

Manage daily retail store operations and ensure smooth business performance

Lead, supervise, and support retail team to achieve sales targets and maintain high service standards

Monitor inventory levels, stock control, and ordering processes

Handle customer enquiries, complaints, and service issues professionally

Implement and maintain store policies, procedures, and compliance requirements

Prepare staff rosters and manage team scheduling

Analyse sales performance and assist in developing strategies to improve profitability

Ensure the store presentation, cleanliness, and safety standards are consistently maintained

Train and onboard new employees and support ongoing staff development

Maintain accurate records, reports, and administrative documentation

About you

Previous experience in retail management or a similar leadership role

Proven leadership and team management skills

Confident using point-of-sale and inventory systems

Strong organisational and problem-solving skills

Strong verbal and written communication skills

IT competency

Ability to manage staff performance and operational efficiency

Supportive owner who value initiative and results

Ongoing product and technical training

Staff discounts and additional employee benefits

Supportive, professional team environment