Retail Leader: Inspire Teams & Elevate Customer Experience

Officeworks; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Staff discounts

Benefits program

Learning & development

Job summary

Officeworks is seeking a Retail Department Leader (Coordinator) for our West Ryde store in Sydney. You will lead from the front, delivering exceptional customer experiences, inspiring a team, and driving performance in a fast-paced retail environment.

Join a culture that values teamwork, flexibility in rosters, and a commitment to safety and development as you guide your crew to shine on the shop floor and support customers with the right solutions.

Qualifications

• Solid track record in retail leadership.
• Outstanding ability to communicate and forge connections with your team and customers.
• You are a leadership legend, building a team of retail rockstars.
• Ability to thrive in a fast-paced environment and juggle shifting priorities.
• Ready to dive in head first, never afraid to get hands dirty to ensure smooth operations.

Responsibilities

• Shine in customer service by being a solutions expert and offering complete solutions.
• Partner with store leadership to energize and motivate the crew and drive customer outcomes.
• Mentor and train your team, building confidence and delivering value to customers.
• Keep the store sharp and well-stocked, ensuring products are easy to find and presented well.

Skills

Retail leadership

Customer service

Team motivation

Communication

Problem solving

Job description

Officeworks is seeking a Retail Department Leader (Coordinator) for our West Ryde store in Sydney. You will lead from the front, delivering exceptional customer experiences, inspiring a team, and driving performance in a fast-paced retail environment.

Join a culture that values teamwork, flexibility in rosters, and a commitment to safety and development as you guide your crew to shine on the shop floor and support customers with the right solutions.