Retail Department Leader: Inspire a High-Impact Team

Officeworks; Newcastle-Maitland; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible schedules

Staff discounts

Benefits program

Learning & development

Safety & wellbeing

Job summary

Officeworks Warners Bay is seeking an experienced Retail Department Leader (Coordinator) to lead from the front, delivering exceptional customer experiences and inspiring a high-performing team. You will motivate staff, ensure a great customer journey, and maintain a well-presented store with ready stock.

As a leader you will mentor and train your team, partner with store leadership, and help drive results that benefit customers and the community. A proactive, hands-on approach is essential.

Qualifications

• Proven track record in retail leadership with a passion for exceptional customer experiences.
• Strong communication and relationship-building with team and customers.
• Ability to lead a team, coach performance, and drive results in a fast-paced store.

Responsibilities

• Lead and mentor your team to deliver exceptional customer experiences.
• Partner with store leadership to energize and motivate crew and drive performance.
• Maintain sharp store presentation and ensure products are ready and on display.
• Provide expert knowledge to help customers find the right solutions.

Skills

Retail leadership

Customer service

Team motivation

Communication

Job description

Officeworks Warners Bay is seeking an experienced Retail Department Leader (Coordinator) to lead from the front, delivering exceptional customer experiences and inspiring a high-performing team. You will motivate staff, ensure a great customer journey, and maintain a well-presented store with ready stock.

As a leader you will mentor and train your team, partner with store leadership, and help drive results that benefit customers and the community. A proactive, hands-on approach is essential.