Retail HR Coordinator, Sydney

Recruit Career Consult Pty Ltd; Sydney; On-site; AUD 70,000 - 100,000; Full time

Job summary

Recruit Career Consult has been exclusively engaged to conduct a confidential search for an experienced HR Coordinator to join a fast-growing ANZ retailer. This hands-on role requires an accomplished HR Generalist with 3–5 years' experience who can balance operational HR duties with advisory support to senior leadership.

Based in Sydney, you will manage employee relations, Australian employment legislation, workers' compensation, HR reporting, and HRIS initiatives while partnering with managers

Qualifications

• Retail HR experience essential and desirable in FMCG/retail environments.
• 3–5 years' experience in an HR Generalist capacity across payroll, ER, policies and compliance.
• Solid knowledge of Australian workplace legislation, Modern Awards and workplace compliance.
• Experience managing employee relations matters including performance management, disciplinary processes and Fair Work dismissal claims.
• Strong HR reporting and data analysis capabilities; proficient in Excel.
• Experience with HRIS implementation or system improvements.
• Ability to work autonomously, prioritise competing demands and support the HR leader as 2IC.
• Excellent communication and interpersonal skills with stakeholders at all levels.

Responsibilities

• Managing employee relations matters, including performance management, disciplinary processes, grievances and Fair Work dismissal claims.
• Providing advice and support on Australian employment legislation, Modern Awards, workplace policies and compliance obligations.
• Managing workers' compensation matters, including claims administration, stakeholder coordination and return-to-work processes.
• Supporting day-to-day HR operations, employee documentation, contracts, policies and procedures.
• Preparing HR reports, analysing workforce data and identifying trends to support business decisions.
• Maintaining accurate employee records, compliance documentation and HR systems.
• Supporting HRIS improvements, implementation projects and process efficiencies.
• Partnering with managers and senior stakeholders to provide practical, commercially considered HR recommendations.
• Supporting broader HR initiatives and organisational change as the business grows.
• Acting as a trusted second‑in‑command to the HR leader when required.

Skills

Retail HR experience

Employee relations

Australian workplace legislation

Stakeholder management

HR reporting & Excel

HRIS implementation

Autonomous working

Communication skills

Tools

MS Excel

HRIS systems

Job description

Privately Owned ANZ Retailer | HR Generalist Experience Essential | Sydney
Recruit Career Consult has been exclusively engaged to conduct a strictly confidential search for an experienced HR Coordinator to join a fast-growing, privately owned ANZ retailer.

We are seeking an accomplished HR Generalist with 3–5 years' experience who brings strong employee relations expertise, sound knowledge of Australian workplace legislation and a practical, hands‑on approach to supporting a dynamic retail business.

This is a broad HR opportunity requiring someone who can confidently balance operational HR responsibilities with the ability to support senior leadership, contribute recommendations and take ownership of people‑related matters.

Working within a fast‑paced, commercially driven environment, you will play an important role in supporting HR operations, workplace compliance and employee relations across the business.

The Role

This is a hands‑on HR position requiring a confident, capable all‑rounder who can manage competing priorities, provide practical HR advice and step into a broader support capacity when required.
Key responsibilities will include:

• Managing employee relations matters, including performance management, disciplinary processes, grievances and Fair Work dismissal claims.
• Providing advice and support on Australian employment legislation, Modern Awards, workplace policies and compliance obligations.
• Managing workers' compensation matters, including claims administration, stakeholder coordination and return‑to‑work processes.
• Supporting day‑to‑day HR operations, employee documentation, contracts, policies and procedures.
• Preparing HR reports, analysing workforce data and identifying trends to support business decisions.
• Maintaining accurate employee records, compliance documentation and HR systems.
• Supporting HRIS improvements, implementation projects and process efficiencies.
• Partnering with managers and senior stakeholders to provide practical, commercially considered HR recommendations.
• Supporting broader HR initiatives and organisational change as the business continues to grow.
• Acting as a trusted second‑in‑command to the HR leader when required, providing continuity and support across the people function.

About You

We are looking for an experienced retail HR professional who enjoys being close to the business, takes ownership and is confident managing a broad range of HR responsibilities.
You will have the maturity to navigate complex employee matters, communicate effectively with stakeholders at all levels and provide considered recommendations, even when there are differing viewpoints.

To be considered, you must bring:

• Retail industry HR experience – essential, with FMCG industry experience highly desirable.
• 3–5 years' experience in an HR Generalist capacity, with broad exposure across operational and advisory HR responsibilities.
• Demonstrated experience managing employee relations matters, including performance management, disciplinary processes and Fair Work dismissal claims.
• Strong working knowledge of Australian employment legislation, Modern Awards, award interpretation and workplace compliance.
• Practical, hands‑on experience managing workers' compensation matters and supporting return‑to‑work processes.
• Strong HR reporting, data analysis and Microsoft Excel skills, with HRIS implementation experience highly regarded.
• Excellent communication and interpersonal skills, with the confidence to engage effectively with stakeholders at all levels.
• The ability to work autonomously, prioritise competing demands and provide practical, solutions‑focused HR support.
• A proactive, commercially minded approach with the capability to support the HR leader in a 2IC capacity.

Highly regarded:

• Experience within a privately owned, founder‑led or entrepreneurial business experiencing significant growth or change.
• Previous exposure to the Storage Services and Wholesale Award.
• Experience supporting HR operations across multi‑site retail environments.
• Involvement in HRIS implementation, process improvement or organisational change projects.

The Environment

This opportunity will appeal to an HR professional who thrives in a fast‑growing, privately owned retail business where the pace is high, priorities evolve and individuals are encouraged to take ownership.
The culture is hands‑on, direct and commercially focused. We are looking for someone who enjoys working closely with decision‑makers, is comfortable having open and constructive discussions and brings practical solutions to the table.
You will need to be adaptable, resilient and confident navigating change while maintaining a professional, balanced approach to HR matters.
This is a predominantly office‑based environment, where collaboration, accessibility and being actively involved in the business are valued.

What's On Offer

• Join a fast‑growing, privately owned ANZ retailer.
• Broad HR Generalist exposure across employee relations, compliance, workplace safety and people operations.
• Work closely with senior stakeholders and support the HR leadership function.
• Opportunity to contribute to HR improvements, systems and broader business initiatives.
• A hands‑on role offering genuine responsibility, autonomy and professional development.
• Full‑time, Sydney‑based opportunity.

This is a strictly confidential recruitment process. Further information regarding the organisation will be shared with suitably qualified candidates as they progress through the recruitment process.

Please note that only successfully shortlisted candidates will be contacted.