Retail Facilities Manager: Asset Performance & Ops

Colliers; Penrith; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Forbes World's Best Employers 2025

TIME World's Best Companies 2025

Colliers Balance

26 weeks parental leave

Additional paid leave

Volunteering

Job summary

Colliers is seeking an experienced Retail Facilities Management professional to oversee building operations and presentation standards across multiple retail assets. The role focuses on asset management, budgeting, and delivering value for clients with weekly site visits to key locations.

You will manage relationships with tenants, contractors, and internal teams, drive cost control and support investment plans to maximise asset values.

Qualifications

• Experience in a similar role managing Retail or Commercial assets.
• Strong time management skills, including the ability to handle multiple tasks and prioritise.
• Excellent interpersonal, written and oral communication skills.
• Experience using computer-based building maintenance and management systems.
• Excellent financial literacy and IT skills.
• Ability to build trusted relationships with all stakeholders

Responsibilities

• Ensuring building compliance is always maintained and driving initiatives on engineering standards across the business.
• Developing and enhancing the team’s portfolio of services
• Actively manage the presentation and day-to-day operations of allocated properties, including security, cleaning, maintenance and safety.
• Developing strong relationships with internal and external stakeholders, including tenants, contractors and colleagues
• Generate and manage work orders and review the monthly operating expenditure against budget.
• Working with Property Managers to produce monthly client reports as required
• Managing data within the facilities management systems.

Skills

Time management

Interpersonal communication

Written communication

Oral communication

Financial literacy

IT skills

Stakeholder management

Job description

Company Description

Our collaborative culture sets us apart. We help experts become true specialists and provide the long-term structure and platform to accelerate their success.

Company Description

Our collaborative culture sets us apart. We help experts become true specialists and provide the long-term structure and platform to accelerate their success.

Job Description

We are currently seeking an experienced Retail Facilities Management professional who takes pride in contributing to exceptional building operations and presentation standards plus knows how to create added value.

As part of our wider Real Estate Management Services team, you will proactively manage the assets to ensure the smooth running of retail centres and some commercial and industrial assets. You will manage key relationships and make recommendations to improve the performance of our client’s assets.

Your ability to manage budgets effectively and contribute to investment plans to maximise asset values will also be key, as will the ability to control costs and expenditure. This role is managing 4 retail assets, predominantly based in Caddens with weekly site visits to Windsor and Burwood.

Other Key Accountabilities Include

• Ensuring building compliance is always maintained and driving initiatives on engineering standards across the business.
• Developing and enhancing the team’s portfolio of services
• Actively manage the presentation and day-to-day operations of allocated properties, including security, cleaning, maintenance and safety.
• Developing strong relationships with internal and external stakeholders, including tenants, contractors and colleagues
• Generate and manage work orders and review the monthly operating expenditure against budget.
• Working with Property Managers to produce monthly client reports as required
• Managing data within the facilities management systems.
  
  

What’s in It for you?

• Named Forbes World's Best Employers 2025 & TIME World's Best Companies 2025!
• Wide range of benefits designed to support your career, wellbeing, and lifestyle.
• Colliers Balance - to support lifestyle & wellbeing.
• Industry leading leave – including 26 weeks of parental leave, additional paid leave, volunteering, and loyalty leave.
• Formal career development & recognition programs.
• Innovative technology & tools to drive your productivity.
  
  

Qualifications

• Experience in a similar role managing Retail or Commercial assets.
• Strong time management skills, including the ability to handle multiple tasks and prioritise.
• Excellent interpersonal, written and oral communication skills.
• Experience using computer-based building maintenance and management systems.
• Excellent financial literacy and IT skills.
• Ability to build trusted relationships with all stakeholders
  
  

Additional Information

We foster an environment in which everyone at Colliers feels respected and comfortable bringing their authentic selves to do their best work. It’s our people who set us apart and we actively recruit people who represent the diversity of the communities in which we operate. We take great pride in doing what’s right and operating in ways that benefit the business, our people, our clients, our communities, and the environment.

Experts join experts, and we welcome you to join us as we lead the industry into the future.

Please be advised that applications will only be accepted directly rather than via recruitment agencies.