Retail Department Leader: Inspire Teams & Elevate Service

Officeworks; Bendigo; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Employee discounts

Flexible rosters

Growth opportunities

Wellbeing & safety programs

Job summary

Officeworks in Bendigo’s Kangaroo Flat store seeks a Retail Department Leader to guide from the front, delivering exceptional customer experiences and leading a high-energy team. You will inspire, motivate, and keep the vibe upbeat while ensuring top performance and customer satisfaction.

Lead with purpose by mentoring staff and delivering complete solutions, maintain presentation and stock readiness, and partner with leadership to drive results in a fast-paced retail environment.

Qualifications

• Proven retail leadership with passion for delivering exceptional customer experiences.
• Outstanding communication with your team and customers alike.
• Ability to mentor and train staff to deliver real value.
• Thrives in fast-paced environments with shifting priorities.

Responsibilities

• Provide expert customer service solutions and go beyond transactions.
• Partner with the store leadership team to energize and motivate the crew.
• Mentor and train the team to become trusted retail rockstars delivering value to customers.
• Keep the store sharp, well-stocked, and presentation-ready for customers.

Skills

Retail leadership

Customer service excellence

Team motivation

Job description

Officeworks in Bendigo’s Kangaroo Flat store seeks a Retail Department Leader to guide from the front, delivering exceptional customer experiences and leading a high-energy team. You will inspire, motivate, and keep the vibe upbeat while ensuring top performance and customer satisfaction.

Lead with purpose by mentoring staff and delivering complete solutions, maintain presentation and stock readiness, and partner with leadership to drive results in a fast-paced retail environment.