Retail Department Leader: Inspire Team & Elevate Service

Officeworks; Australian Capital Territory; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Flexible roster

Staff discounts

Benefits program

Growing Families

Employee Assistance Program

Public holidays policy

Learning & development

Career progression

Job summary

Officeworks Tuggeranong is seeking a Retail Department Leader (Coordinator) to lead from the front, delivering outstanding customer experiences. You will energise and coach your team, ensuring the right presentation and smooth daily operations in a fast-paced retail environment.

You will mentor and train your crew, manage a flexible rotating roster, and drive performance while keeping the store looking sharp and fully stocked to meet customer needs.

Qualifications

• Proven track record in retail leadership with a passion for delivering exceptional customer experiences.
• Strong communication skills to connect with your team and customers.
• Ability to coach and develop a high-performing retail team.
• Capacity to manage a fast-paced environment with shifting priorities.

Responsibilities

• Let your customer service skills shine by being a solutions expert and delivering complete solutions.
• Partner with the store leadership team to energize and motivate your crew and drive performance.
• Lead with purpose by mentoring and training your team to become trusted retail rockstars.
• Keep the store sharp and well-stocked, ensuring products are ready and presented properly.

Skills

Retail leadership

Customer experience

Team leadership

Communication

Mentoring

Job description

Officeworks Tuggeranong is seeking a Retail Department Leader (Coordinator) to lead from the front, delivering outstanding customer experiences. You will energise and coach your team, ensuring the right presentation and smooth daily operations in a fast-paced retail environment.

You will mentor and train your crew, manage a flexible rotating roster, and drive performance while keeping the store looking sharp and fully stocked to meet customer needs.