Retail Department Leader: Inspire Teams, Elevate Service

Officeworks Ltd; Adelaide; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Flexible schedule

Employee discounts

Learning programs

Wellbeing support

Job summary

Officeworks Marion is seeking a Retail Department Leader (Coordinator) to inspire and guide a busy team while delivering exceptional customer experiences in store. You will lead from the front, coach staff, and ensure products are presented to help customers find the right solutions.

You will partner with store leadership, manage a rotating roster, and foster a positive, energetic environment. The role calls for hands-on leadership, strong communication, and a passion for helping customers and

Qualifications

• Proven leadership in a retail environment with a focus on customer experience.
• Exceptional communication and relationship-building with team and customers.
• Track record of coaching and developing a high-performing retail team.

Responsibilities

• Lead from the front to deliver outstanding customer experiences.
• Coach and mentor staff to unlock potential and drive performance.
• Maintain presentation and stock levels to ensure right solutions are visible.
• Collaborate with store leadership to energize the crew and meet targets.

Skills

Retail leadership

Customer service

Team motivation

Communication

Job description

Officeworks Marion is seeking a Retail Department Leader (Coordinator) to inspire and guide a busy team while delivering exceptional customer experiences in store. You will lead from the front, coach staff, and ensure products are presented to help customers find the right solutions.

You will partner with store leadership, manage a rotating roster, and foster a positive, energetic environment. The role calls for hands-on leadership, strong communication, and a passion for helping customers and