Retail Department Leader | Customer Experience Champion

Queensland Department Of Education; Ipswich City; Presencial; AUD 60 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible rosters

Employee discounts

Resumo da oferta

Officeworks is seeking a Retail Department Leader (Coordinator) to lead a sales team, deliver exceptional customer experiences, and drive results on a fast-paced floor.

You will mentor staff, maintain stock, and collaborate with store leadership to translate daily actions into strong customer outcomes. This role features flexible rosters and opportunities across a nationwide retailer.

Qualificações

• Proven track record in leading retail teams.
• Strong focus on delivering exceptional customer experiences.
• Ability to coach and develop staff for performance.
• Excellent communication with customers and teammates.
• Thrives in fast-paced retail environments.

Responsabilidades

• Lead and mentor a store team to deliver outstanding customer service.
• Collaborate with store leadership to energize and motivate staff and tie actions to customer outcomes.
• Provide training and guidance to team members to build confidence and performance.
• Ensure shelves are well-presented and stock is available to meet customer needs.

Conhecimentos

Retail leadership

Customer service focus

Team coaching

Communication skills

Adaptability

Descrição da oferta de emprego

Officeworks is seeking a Retail Department Leader (Coordinator) to lead a sales team, deliver exceptional customer experiences, and drive results on a fast-paced floor.

You will mentor staff, maintain stock, and collaborate with store leadership to translate daily actions into strong customer outcomes. This role features flexible rosters and opportunities across a nationwide retailer.